VvaibhavGood and bad experience
Everything about this property is amazing
Food is good
Service is top notch
Location is excellent
The only thing which I don't understand is at the time of checking in the room they don't tell exactly how many bath towels or face towels are placed in room before or any such amenities but after checking out they will just check the room and tell you very politely that 1 or 2 face towels are missing and you have to pay for it.
My only question to the owner or management team is that how can you or your staff can accuse the guests without even letting us know how many were there before.
We also trust your hotel staff with our luggage while checking in but we don't accuse you for such things.
If the management has made this rule to check the room at the time of checking out then please make sure that guests knows exactly what all amenities are provided by you and the quantity also at the time of checking in.
And if the management has not made any such rule then please take care of these small things as these kind of bad experiences ruins all the good ones.
Hopefully nobody else has to go through this in future.
And yes everyone should do visit this amazing property at least once of they are seeking for relaxing holiday
ผผู้เข้าพักIn the first day the bedsheets were dirty but that was quickly resolved. If you're expecting a decent gym like I was you need to know it's really not well equipped, very few dumbells. Also the TV in the room is very small for the size of the bedroom. Breakfast had 95% Indian local options but apparently 95% of the guests were locals too, so all good.
On the positive notes: staff was great and the bedrooms were super spacious!
ผผู้เข้าพักGreat Location & Value for Money
I had a pleasant stay at The Fern Residency, Udaipur. The hotel’s location is excellent, making it easy to access many key attractions in the city. It offers great value for money with clean and well-maintained rooms. Housekeeping was efficient, and the washrooms were spotless, which I truly appreciated.
The breakfast spread was impressive, and I really enjoyed it. However, while the dinner had a good variety, the taste could have been better. The overall experience was positive, and I would definitely consider staying at The Fern Residency in other locations as well.
Would recommend for travelers looking for a comfortable and well-located stay in Udaipur!
SSohrab_KhThe location: Perfect, just 2 minutes walk to the City Palace. Only notice that cars can not reach to the hotel's door because it's located inside steep alley.
The staff: very welcoming ,specially Nitesh, and trying to help us to enjoy our trip in Udaipur with their recommendations without any push to upsell hotel's services. Brilliant work by all of them, from the bellboy and doorman to the reception and the restaurant staff.
The room: very clean, great shower, amazing view to the lake. Well minimalist decorations and also writing your name on a chalkboard beside your room which is beautiful.
Foods: the lunch was so delicious, we ate Biryani. The complimentary tea on the rooftop for the sunset was an amazing idea by the hotel's managers. We didn't like the breakfast so much, it was so simple and completely different from the pictures on Google Maps but the staff's amazing attitude and behavior makes this issue go unnoticed.
One thing to notice is there is no elevator so you need to go up the stairs for 3-4 level, as there are 3 levels for the rooms and the restaurant is on the 4th level. But if you are young like us, then that wouldn't be any problem and staying at this beautiful hotel worth to climb stairs.
ผผู้เข้าพักOwner let us early checkin and late checkout
top notch hospitality and a very comfy stay. He even arranged transportation for us for city tours
setting the standards
AAndemonThe AC and WiFi didn’t work on the first whole day at the end day, in the middle of the night had ask someone to visit which took ages to come and later we had ask to change the room as ac and WiFi wasn’t working at. In the second room AC and WiFi works however the minibar didn’t even cool the water at the basic minibar temp we were thirsty dying to drink the cold water, tired of mentioning about things from AC to WiFi and now minibar. Paying such an amount to get this service unexpected. The rooftop restaurant service people doesn’t pay attention, doesn’t matter how many time you call them. The breakfast area neither have AC nor a cold water(you ask for ice cubes), not even sealing fan only two fans in the corner. I don’t think so will again here. The garden is very beautiful.