ผผู้เข้าพักEverything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent.
Nevertheless, Thank you and Good Job Team Sugarland!
OOn The Road AgainThis hotel was ok. No real problems other than the location was not so good in my opinion. 10 to 5 walk to Jolliebee and McDonalds. Close enough to La Salle University. There is a laundry downstairs that seemed to me a bit pricey.
ผผู้ใช้ไม่ระบุชื่อClean, near malls. The staff were incredibly friendly and helpful. We particularly enjoyed the comfortable beds but the water has a bit of a rust smell. The hotel's location was also very convenient, making it easy to explore the city. We would highly recommend this hotel and would definitely stay here again.”
ผผู้เข้าพักThe hotel is situated in the downtown area making it very accessible to the different go to places in the City like malls, restaurants, stores selling local food products, even the parks where one can stroll and enjoy the local delicacies. Transportation available are tricycles, jeepneys, and modern mini buses. Grab cars are also easily bookable.
The hotel is 35 years old so the interior is expectedly dated but surprisingly well-maintained. The employees are very accommodating and polite making the stay truly relaxing.
There are weekend activities at the poolside, namely acoustic night on Fridays and a DJ playing music favorites from different eras on Saturdays. I think these events can attract more customers if they are advertised well in the hotel and its vicinity.
ผผู้เข้าพักOverall, the staff were very professional and accommodating. But didn’t like the food that much. I also hope their breakfast is available for online booking.
TTaehyungshieThe place was good. However, accomodation wise, it was stressful. The owner of the unit did not provide us the room number so the front desk personnel had to scour all sources to find the right unit. It was not organized properly and owner did not communicate prior to our arrival. We had to get the keys from a locked mailbox. So imagine the hassle and difficulty of reaching out those keys and keycard which were not inside the pouch. It was stressful.
The first thing that greeted us upon entering the unit is a broken mirror on the table, incorrect wifi password and complicated door locks.
We had to ask the receptionists downstairs for the owner's contact number so that we can have a wifi access.
Lastly, we hate it that the pool is only open from 6am-9pm. I mean, can't you make it accessible until 11pm at least for some guests prefer to swim late in the night.
Overall, it was an okay experience. Will come back but will not rent tge same unit because the owner is irresponsible and inconsiderate. We wanted to de stress but checking in was not smooth sailing given the fact that it was expensive but paid beforehand.
P.S. Please tell the owner to be give extra care to the guests and not be a burden.
EEllie J.MAvenue Suites Hotel Bacolod offers a decent stay for short visits. The location is convenient and accessible to nearby establishments, which is a plus for travelers. The staff were generally polite and accommodating, making check-in and basic requests smooth.
However, the facilities could use some improvement. The room amenities felt a bit limited, and certain areas of the hotel appear to need maintenance or upgrades. While it’s not a bad place to stay, it may not fully meet expectations for comfort and convenience.
Overall, it’s an okay option if you’re looking for something simple, but there’s definitely room for improvement.