"Clean, Classy and accessible.
I liked that it had complete amenities and even came with free breakfast. The breakfast wasn’t fancy just basic meals like egg and bread but it was still good and I appreciated that it was free. I also really appreciated the staff; they were easy to talk to and very hospitable. Overall, it was a great experience"
ผผู้เข้าพักHigh marks
- breakfast (lots of choices, intricate and delicious)
- room is spotless, clean, spacious and bed is soooo comfortable
- love the shampoo, conditioner and lotions
- right beside the hotel there is a food complex for even more food choices
- concierge helps on getting taxis
Low marks
- this could be a one time thing that my room blackout in the middle of the night for awhile and after that tv has no signal til morning and the aircon malfunctioned stating aircon filter need to be cleaned
MMikeBob1000% great staff ! Little bit of a logistical nightmare but overall the rooms very nice but if you require a smart tv book the highest room available and if not kind of out of luck . The staff did eventually make things right but the bedroom still did not have smart tv to be viewed from the bed . Overall good hotel just check rooms befor booking .
ผผู้ใช้ไม่ระบุชื่อWe originally booked three nights at this hotel but due to a sudden change in my boyfriend’s flight schedule, we were only able to stay for one night. Even though our stay was short, we truly enjoyed the experience. The staff were very accommodating and helpful from the moment we arrived, making sure our needs were met. The room was clean, comfortable, and well-prepared, which gave us a relaxing rest despite our busy schedule. It’s a bit unfortunate we couldn’t stay longer, but we would definitely consider coming back in the future to enjoy the full experience.
ผผู้ใช้ไม่ระบุชื่อClean, near malls. The staff were incredibly friendly and helpful. We particularly enjoyed the comfortable beds but the water has a bit of a rust smell. The hotel's location was also very convenient, making it easy to explore the city. We would highly recommend this hotel and would definitely stay here again.”
ผผู้เข้าพักEverything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent.
Nevertheless, Thank you and Good Job Team Sugarland!
SSeaDaddySixWe always stay there when we go to Bacolod City. It's right on the highway and if we need to board the ship the pier is just down the street. Breakfast is okay. Guards are always kind and remember us. Super cheap and decent place. Also lots of parking. Good AC.
ผผู้ใช้ไม่ระบุชื่อNice place, near everything: restaurants, cafes, and transport. The place is a little bit old and needs improvement in the Wi-Fi connection.
ผผู้เข้าพักBooked this hotel because i was looking for a hotel that is close to Bocolod airport and it was published as 3.8kms to the airport
But in actual fact it's actually more than 15 kilometres away, it's very FAR
AND to find this hotel was another problem because on the maps online app i this name doesn't show up
When i arrived at the hotel it's actually with a different name
Can you please rectify and not confuse customers
Overall it's just a budget hotel
VERY Disappointed
EEllie J.MAvenue Suites Hotel Bacolod offers a decent stay for short visits. The location is convenient and accessible to nearby establishments, which is a plus for travelers. The staff were generally polite and accommodating, making check-in and basic requests smooth.
However, the facilities could use some improvement. The room amenities felt a bit limited, and certain areas of the hotel appear to need maintenance or upgrades. While it’s not a bad place to stay, it may not fully meet expectations for comfort and convenience.
Overall, it’s an okay option if you’re looking for something simple, but there’s definitely room for improvement.