ผผู้เข้าพักThis is a fantastic place to stay at, right in the center of historic Shaoxing, close to the central sights, and nonetheless in very quiet surroundings. Very nice and good-sized rooms, all done in massive wood (although not a genuine historic building), good (and sizeable) bathroom. You get exactly what you see on the website (trip.com). The set Chinese breakfast is excellent. The lounge is huge (in all three dimensions). Might be a bit noisy internally, if more fully booked than during my stay. Very friendly staff, don't speak English (with one exception), but your are told that up front and there are apps that do the job, nowadays; so no problem.
ผผู้เข้าพักThe location is the best thing about this place. You can take easy, kid-friendly strolls or go trekking in the hills and cliffs just a short walk from the hotel. It’s surrounded by postcard views — no wonder it’s often used for weddings.
The pool has a beautiful view and is relatively clean, but the sunbeds were dusty and dirty. The restaurant was supposed to be open until 8 p.m., but by 7:30 p.m. there was hardly anything left to order. The menu is just an A4 sheet with small, dense text, hard to read and not very inviting.
The hotel grounds have many nice spots, but most look somewhat abandoned. We also saw a staff member smoking and throwing a cigarette on the ground next to the pool. The room was spacious and overall fine, but during the holidays the price was 50% higher than usual — not justified by the experience.
I accidentally left my earbuds in the room, and nobody contacted me until I reached out myself. I appreciate that the hotel sent them to me, but it would have been a nice gesture to cover the small 13 RMB shipping fee. For a hotel charging 1,400 RMB per night, that kind of thoughtfulness makes a difference.
This place definitely has potential, but it hasn’t been developed.
BBaboucarrI want to express my gratitude to the staff at Home Inn Plus Xinchang Grand Buddha Temple for their exceptional service and warm hospitality. The staff's camaraderie and genuine care, even despite language barriers. The use of a translation app allowed for effective communication, creating a memorable experience.
I also want to send out a special thank you to (Wu Shaojie, 胡紹丽*, and 单张小琴*) for their dedication and assistance, particularly in resolving payment issues with my US bank cards, helping me get a taxi, getting a SIM card and use their personal phones to make calls for me and translate to the person on the other side.
The manager's gesture of waiving the upgrade fee exemplifies genuine concern and compassion in the hospitality industry. The hotel's location is ideal for work life balance, with numerous food options and a shoppinright across the street.
The cleaning ladies are always very friendly despite language barriers. Always smiling and polite. 2023, I stayed for a total of 108 nights in different hotels and cities. The hospitality I received at this hotel is unmatched. I highly recommend this hotel.
ผผู้เข้าพักBeautifully located about 1.7km from city center at a quiet residential area which is very peaceful and serene next to a river. It's easily access by online taxi booking.
We love the awards winning Southen Song Dynasty design of the property , however we noticed that the management didn't really put in efforts to upkeep the place.
We stayed in the garden room on the ground floor which we have access to the Riverside garden. It's a shame that the garden are not maintained and the furniture in the garden are not clean to tho use.
I'm sorry to say that staffs attitude are pretty standard or below, not warm nor cold , didn't make the guests feel welcomed.