โรงแรมที่มีสปาที่ดีที่สุดในเซบู

I had a very good stay in NuStar Hotel. Being a frequent business traveler, the room is spacious and well designed. The bed is very comfortable. Had a great sleep and fully charged the next morning. Definitely would recommend!

This is such a well-managed and beautifully maintained co-living space! I absolutely enjoyed my stay here and immediately fell in love the moment I stepped into the building. All the vibrant colors and youthful design made the whole space feel so energetic—it literally gave me an instant mood boost. Not only was my room clean and cozy (and I loved the partial ocean view!), but all the amenities and facilities were excellent. Everything from the water dispenser and microwave to the coworking space, gym, swimming pool, and vending machines is well provided. What I loved most was the laundry room; it costs 340 pesos in total for washing (35–45 mins) and drying (45 mins), and they even provide the laundry detergent! Just one tiny thing, if smart TVs could be available in rooms, that would be a huge bonus (current one is just a regular one). The staff are incredibly friendly, professional, and helpful, which truly made me feel at home. Location-wise, it couldn’t be better. It’s surrounded by convenience stores and supermarkets, and within a 30-minute walk, I could easily get to Atua Midtown and even Ayala Center. If I ever come back to Cebu, I will definitely stay with Lyf again!

Overall, we had a pleasant stay at Fili Hotel NUSTAR. The facilities, amenities, and service from the room staff met our expectations. The pool, gym, and other amenities were excellent, and the breakfast buffet offered a wide variety of selections. My daughter especially loved the complimentary popcorn, bread, and juice served in the lobby during check-in, which was a thoughtful touch. However, there were a few areas that could be improved, particularly during the check-in process. For a five-star hotel, the check-in took quite a while due to the long queue, which was disappointing after arriving at the hotel. I had reserved a Twin Bed room, but upon check-in, we were informed that only a King Bed room was immediately available and that it would take longer if we chose to wait for a Twin Bed room to become available. The staff advised that they could arrange the room later, but this would have required them to enter our room after we had already settled in. Then, the in-room staff delivered extra pillows and bedding. We opted not to proceed with the extra bed setup and simply used the spacious couch, which we moved closer to the bed and made up with the extra bedding. This arrangement worked well for the three of us and allowed us to rest immediately after a long day of travel, without having to wait for additional room preparations or have staff working in the room while we were already relaxing. Note that their standard check-in time is at 3 PM, we arrived at the hotel past 3 pm already. We were also celebrating my husband's birthday during our stay. During the booking process, I requested if it would be possible to display a personalized birthday greeting on the room's TV screen. The hotel kindly confirmed via email that they would arrange the greeting and also provide a birthday cake. We truly appreciated the thoughtful birthday cake delivered to our room, which was a lovely gesture. However, the personalized birthday message on the TV was unfortunately not displayed as promised. Another issue occurred during check-in regarding our breakfast entitlement. I had booked a room with breakfast for three guests, but the hotel's system only reflected breakfast for two. Fortunately, the staff resolved the issue without requiring any additional payment for our daughter after I presented my Trip.com booking confirmation. While I appreciate how they handled the situation, I believe these booking details should already be accurate upon arrival to avoid unnecessary inconvenience. Despite these check-in concerns, the rest of our stay was enjoyable. The room attendants were attentive and regularly checked if we needed anything, making us feel well taken care of. Overall, I would still recommend Fili Hotel NUSTAR for its excellent facilities, comfortable accommodations, and friendly staff. My only suggestion is to improve the efficiency and accuracy of the check-in process, as it sets the first impression for guests. Hopefully, our experience was an isolated case, and future guests will enjoy a smoother arrival.

ขนาดห้องพักโอเคและพนักงานค่อนข้างน่าพอใจ แต่ไม่ใช่สำหรับฉันในครั้งต่อไป อาจจะดี แต่ฝ่ายบริหารดูเหมือนจะตัดมุม - มีเพียง 2 ถุงชา ชาร์จสำหรับถุงชาพิเศษ! ซาวน่ายังคิดค่าบริการ 500P เป็นเวลา 30 นาที น้ำในสระก็เย็นโดยเฉพาะในตอนเย็น (ไม่มีสระน้ำอุ่น!) รับอาหารเช้าแบบแพ็คกล่องในวันที่ 1 พบผลไม้เพียงไม่กี่ชิ้นและขนมปัง/มัฟฟินบางส่วน คิวทุกที่รวมทั้งอาหารเช้า การเช็คอินใช้เวลาหนึ่งชั่วโมง (หลัง 15.00 น.) เนื่องจากห้องไม่พร้อม การเรียกแท็กซี่เมื่อเช็คเอาท์เป็นเรื่องที่ยุ่งยากมากและต้องออกไปเรียกแท็กซี่ โดยรวมแล้วไม่เป็นไปตามความคาดหวังของฉันเกี่ยวกับแบรนด์ Marco Polo

Mary Ann และ staffs ของเธอเป็นโฮสเทลที่ดีที่สุด ทริปนี้เกิดขึ้นในช่วงพายุไต้ฝุ่น พวกเขาช่วยเหลือและจัดการทุกคนโดยให้อาหารและทําให้ทุกคนปลอดภัยภายในโฮสเทล

Great location and good communication with the host. Basic room but is good if you just need somewhere to sleep and leave your bags.

เรามาถึงเร็วมากเราเช็คอินและไปที่ห้อง Apar **ent มีมุมมองที่ดีที่สุดของสะพานและคลองเมืองที่หันหน้าไปทางทะเล ทุกอย่างพร้อมสําหรับเราเพื่อให้เราสามารถปรุงอาหารได้ เครื่องปรับอากาศเย็นมากและเตียงก็สบายมาก นอกจากนี้ยังมีระเบียงที่ทําให้การเข้าพักผ่อนคลายยิ่งขึ้น พนักงานดีที่สุดอย่างแน่นอนนอกจากการต้อนรับที่ยอดเยี่ยมพนักงานทําให้การเข้าพักที่น่าตื่นตาตื่นใจ ... เราจะกลับไปเสมอ

Its nice to have a hotel in the heart of the city and very accommodating personel