โรงแรมพร้อมอาหารเช้าในเซบู

First room i was given had an aircon leak but the service revovery was great. I was given another room and a staff helped me to move my things. Location is great too as it is within walking distance to many eateries and directly linked to ayala mall (which has a supermarket too)

I had a very good stay in NuStar Hotel. Being a frequent business traveler, the room is spacious and well designed. The bed is very comfortable. Had a great sleep and fully charged the next morning. Definitely would recommend!

Overall, we had a pleasant stay at Fili Hotel NUSTAR. The facilities, amenities, and service from the room staff met our expectations. The pool, gym, and other amenities were excellent, and the breakfast buffet offered a wide variety of selections. My daughter especially loved the complimentary popcorn, bread, and juice served in the lobby during check-in, which was a thoughtful touch. However, there were a few areas that could be improved, particularly during the check-in process. For a five-star hotel, the check-in took quite a while due to the long queue, which was disappointing after arriving at the hotel. I had reserved a Twin Bed room, but upon check-in, we were informed that only a King Bed room was immediately available and that it would take longer if we chose to wait for a Twin Bed room to become available. The staff advised that they could arrange the room later, but this would have required them to enter our room after we had already settled in. Then, the in-room staff delivered extra pillows and bedding. We opted not to proceed with the extra bed setup and simply used the spacious couch, which we moved closer to the bed and made up with the extra bedding. This arrangement worked well for the three of us and allowed us to rest immediately after a long day of travel, without having to wait for additional room preparations or have staff working in the room while we were already relaxing. Note that their standard check-in time is at 3 PM, we arrived at the hotel past 3 pm already. We were also celebrating my husband's birthday during our stay. During the booking process, I requested if it would be possible to display a personalized birthday greeting on the room's TV screen. The hotel kindly confirmed via email that they would arrange the greeting and also provide a birthday cake. We truly appreciated the thoughtful birthday cake delivered to our room, which was a lovely gesture. However, the personalized birthday message on the TV was unfortunately not displayed as promised. Another issue occurred during check-in regarding our breakfast entitlement. I had booked a room with breakfast for three guests, but the hotel's system only reflected breakfast for two. Fortunately, the staff resolved the issue without requiring any additional payment for our daughter after I presented my Trip.com booking confirmation. While I appreciate how they handled the situation, I believe these booking details should already be accurate upon arrival to avoid unnecessary inconvenience. Despite these check-in concerns, the rest of our stay was enjoyable. The room attendants were attentive and regularly checked if we needed anything, making us feel well taken care of. Overall, I would still recommend Fili Hotel NUSTAR for its excellent facilities, comfortable accommodations, and friendly staff. My only suggestion is to improve the efficiency and accuracy of the check-in process, as it sets the first impression for guests. Hopefully, our experience was an isolated case, and future guests will enjoy a smoother arrival.

Loctaion นั้นดีและโรงแรมก็ใหม่มาก อาหารที่ร้านอาหารแห่งเดียวของโรงแรมก็โอเค แม้ว่าจะไม่ดี แต่การบริการก็ค่อนข้างช้า อย่างไรก็ตาม ระบบทีวีมีปัญหา: อย่างแรกเลยจานดาวเทียมทํางานไม่ถูกต้อง จึงไม่มีทีวีดาวเทียมให้ดู และอีกอย่างแปลกคือทีวีในห้องจะเปิดเองในทันใดจากกาลเวลา ถึงเวลา ---- รวมเวลา 03:00 น. ในตอนกลางคืน! ฉันพักที่โรงแรมทั้งหมด 3 คืน และสิ่งนี้ไม่หยุดตลอดการเข้าพักของฉัน

โรงแรมตั้งอยู่ใน Brgy Apas และติดกับสถานประกอบธุรกิจ Cebu IT Park การพักที่ดีเยี่ยมสำหรับนักเดินทางคนเดียว เข้าถึงการขนส่งสาธารณะและห้างสรรพสินค้า วิวสวยมากจากชั้น 6 ที่ฉันพักด้วย พวกเขาเสิร์ฟเฉพาะอาหารจานง่ายๆ สำหรับอาหารเช้าเนื่องจากเป็นโรงแรมระดับ 3 ดาว แต่อาหารก็น่าพึงพอใจ พวกเขาเป็นพนักงานที่เป็นกันเอง ช่วยเหลือดี และมีอัธยาศัยดี ฉันจะกลับมาที่นี่ทุกครั้งที่ฉันอยู่ในเซบู...

โรงแรมได้รับการปรับปรุงดีขึ้นกว่าครั้งก่อนมาก มีเครื่องกดน้ำดื่มอยู่ด้านนอกห้อง มีลิฟต์ อาหารเช้าฟรีเสิร์ฟในจาน แต่ปริมาณจำกัดแต่ก็โอเค ทางโรงแรมบอกว่าไม่มีกาต้มน้ำในห้อง เพราะมีเครื่องกดน้ำดื่มอยู่ด้านนอกที่น้ำร้อนได้ แต่ไม่ร้อนเท่าน้ำเดือดใหม่ๆ ฉันลองเช่ากาต้มน้ำแล้วแต่แพงมาก 150 เปโซต่อวัน รู้สึกว่าแพงเกินไป นอกเหนือจากนั้น พนักงานช่วยเหลือดีและสุภาพ ห้องพักสะอาด พื้นที่จำกัด โดยเฉพาะห้องน้ำ แต่ก็โอเค

stay here again due to an earlier reservation. I tried the dinner buffet this time. As shown in the photos, the food is really good. The room seems cleaner than last time, so there may be some variability. That said, I would still prefer Bai hotel which is newer and more attentive.

Once I checked out, they left me hanging on the couch, they don't bother to inform me if I am clear and can check out of the place. If I did not get up and come to front desk to check if was clear, I had no info that I am already clear.

Good experience. The beds little bit make noise because old but clean and also possibility to have buffet breakfast. Staff very helpful and kind . Recomanded

This is my first time booking this hotel and I thought I will never have a chance to stay here. Before my wedding, I booked this hotel since it’s near the church location. We enjoyed the stay. It’s just that we did not get to enjoy the TV because YouTube or other apps won’t work. All throughout the stay we weren’t able to use the TV. Also I called the lobby 5x to ask for a replacement for the 2 mugs for coffee before someone actually gets there to replace it AT THE MORNING. Haven’t also had the time to enjoy pool because we check in late. But their service is good. The hotel is nice. I will surely book again if their TV is already fixed lol. Also two key cards for room and elevator is really hassle on our part. It should’ve been 1 key card, all access, 2pcs since we’re 2 adults. I really appreciate the hotel staff for catering my entourage, we were able to prepare before my wedding and took some pictures at the lobby and pool. Thank you!