MMarkBRAVO! Jamal and his family have transformed their ancestral home into a place that we (and other visitors alike) can call home in Fez. From meeting us at the main road and escorting us through the narrow lanes of the medina, to joyfully serving us breakfast each morning and a sumptuous dinner on our final evening, Jamal and family were super accommodating and friendly.
AAobfoodieGreat great hotel . Very traditional
Marroccan vibe and décore . We were greated like royalty with Moroccan tea and sweets .
- you need to walk to the riad it’s not accessible with a taxi ; once you get off the taxi it’s about a 6 min walk when you know where your going . There are directions but the first time in Medina , there will be people need the taxi haggling to help with your luggage and bring you ; it’s worth the 20MAD tip because it’s a max in the Medina.
- the view from the rooftop is amazing and the service was 10/10 for everything .
AAisyah Humaira RazaliOverall the Riad is good.
The issues we had were the Heater in the room is small and the heater in the bathroom was not working. Safe in the room was spoilt too there wasn't any replacement.
The Royal Suite we stayed in was dark there wasn't sufficient lighting. Mohammed was kind enough to get a standing lamp and place in our room.
Breakfast was so so, just bread, eggs, yoghurt, coffee/tea and orange juice. Not much choice as it is not buffer ans served to us.
OophrexGreat breakfast and wonderful service at the breakfast. The spa area was freshly renovated and smelled of lacquer. The female sauna was not operational. The steam bath (Turkish hammam) was marked as free in the hotel description, but the staff told us that it needed a reservation and wouldn't let us use it. Worst of all and something that is inconceivable for a hotel in this category, they were out of stock on hotel slippers! How to use the spa area or relax in the room without slippers?
ผผู้เข้าพักThe Riad is right for the price. It's centrally located at the Medina. I got the room at the rooftop. No lift, only a narrowed spiral staircase. You have to carry your luggage up & down. If you are elderly and have issues with your back or knee problem this place is not for you.
If you need to talk to the owner of the Riad you have to watsapp him if you have any concerns. I had an issue with my door lock. Luckily, they quickly addressed my issue & changed my door lock immediately.