โรงแรมใน Florence Historic Center, ฟลอเรนซ์ 13.8% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AUD 486
9.6/10
สุดยอด
ผผู้เข้าพัก⭐️⭐️⭐️⭐️⭐️
The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.
โรงแรมใน Florence Historic Center, ฟลอเรนซ์ 13.8% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AUD 2,286
9.6/10
สุดยอด
RRich_jShort walk into town. Bit of a longer walk to the river. Tram stop right outside, which goes to the train station and airport!
Lovely staff, we’re so kind and smiling! Free minibar was a bonus. Amazing rooms, and comfy bed! Lovely spa area! Lovely warm pool, just wish it was open longer! Thanks for a great stay!!
โรงแรมใน Florence Historic Center, ฟลอเรนซ์ 13.8% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AUD 1,412
9.4/10
สุดยอด
ผผู้เข้าพักHotel location is good, only 12 minutes from train station and within walking distance to other main sites. It is a super clean boutique hotel with a small garden inside which highlights it's attractiveness. Staff were very friendly and helpful. We needed to leave the hotel early for day tour and asked for two breakfast bags to be ready early morning. When we approached the reception at 6:45 am, the breakfast bags were ready for picked up and they also provided us with hot coffee in paper cups. They were so considerate. I'll definite trily stay at this hotel for our next trip.
PPhilip T.This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!
โรงแรมใน Florence Historic Center, ฟลอเรนซ์ 13.8% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AUD 995
9.2/10
ยอดเยี่ยม
ผผู้เข้าพักTitle: Disappointing Experience That Didn’t Match the Photos
I booked a Premium room specifically because the listing photos showed blue-sky views and a golden dome. However, upon arrival I was assigned a room on the first floor facing a dark, rundown alley—nothing like the images. The bathroom also didn’t match the photos: it was much smaller, with virtually no counter space.
When I raised this with the hotel, I was told I hadn’t booked a “Premium room with view.” At the time of booking, my only options were: a cheaper “Deluxe,” a more expensive “Premium,” and a “Suite.” As a guest, I relied on the photos shown for the Premium category, which all featured a view. The mismatch felt misleading.
I asked about changing rooms, but was told the hotel was fully booked and that they had already given me a “larger” room of 20 m². The stated size range for the Premium room is 18–23 m², so this didn’t resolve the core issue—the lack of the view shown in the photos. After persistent requests, I was offered a second-floor room in another building without an elevator. That room had a larger bathroom but a smaller bedroom, and the window opened directly onto exhaust vents. It wasn’t a viable alternative.
Overall, this was a disappointing experience for a five-star property. While staff were polite in manner, the room assignment and photo discrepancy felt misleading, and there was no practical solution offered despite the hotel being aware of the issue. To add to the frustration, I later noticed my luggage had been dented.
In summary: the Premium room I received did not match the advertised images—especially the view and bathroom—and the lack of clear labeling (e.g., “with view” vs. “no view”) led to unmet expectations. I hope the hotel updates its listings to accurately reflect room types and views so future guests can book with confidence.
โรงแรมใน Florence Historic Center, ฟลอเรนซ์ 13.8% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AUD 772
8.6/10
ดีมาก
Ttktong2Exceptional service at Florence Blu Radisson Hotel! Luxurious rooms, stunning views, and top-notch amenities. Friendly staff went above and beyond. Conveniently located, perfect for exploring the city. Impeccably clean and cozy. Absolutely recommend for a truly memorable stay. Breakfast was delicious with a variety of options. Can't wait to return for another splendid experience!, very nice environment hotel
ผผู้เข้าพักI booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not?
Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments!
I am very easy handle person just say actually things only!