"Staff attento e gentile
Hotel nuovo pulito ed elegante
Spa non accessibile se non prenotando un trattamento
Bellissima palestra
Lontano dal centro - bisogno muoversi in macchina o taxi
Ristorante buono"
"The best hotel we have stayed at.
Its quiet luxury in terms of service - the hotel staff at all levels are down to earth and treat everyone equally and kindly and their service does leave you wanting for anything.
It was worth every dollar.
Paul, their head concierge, is beyond exceptional. Provided a lot of help with day trips and recommendations that we took and loved. They even helped with a car rental that was dropped and picked up at the hotel. And Paul also came and picked us up when the taxis were on strike for a night (so kind).
The rooms are immaculate and extremely clean. They are beautifully decorated and spacious.
The library is a cozy place to eat breakfast and read or have a quiet moment to yourself. and the grounds are beautifully kept.
We also went during their shoulder season so it was quieter - not sure what summer might be like there
I hope to definitely go back there."
"This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!"