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The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here."
"Perfect location, 10 mins walk from the train station, the hotel is in an upscale area and everything is within walkable distance! Fully air conditioned, spacious and clean room, friendly staff! It was a pleasant stay, will definitely stay there again!"
"房間比較大,有個小廚房,衛生間大小也可以。酒店地理位置非常棒,大堂服務的有一位很帥的意大利大叔非常專業和nice。早餐也不錯,雖然種類不像國內酒店那麼多、有一些自助的酸奶、堅果、果醬、幾種蛋糕和幾種麵包,另外還有單點的(就是一些煎蛋或者蛋卷、火腿芝士香腸,種類也並不繁多)。房間服務上比較鬱悶的就是碰到一個特別軸的,我們為了房間寬敞一點和方便一點、把一個大條凳給挪到了邊上,她每天早晚進來的時候都會又把它挪回中央,於是就每天我們挪過去她挪回來,day by day 🤦"