โรงแรมพร้อมบาร์ที่ดีที่สุดในฟลอเรนซ์

Title: Disappointing Experience That Didn’t Match the Photos I booked a Premium room specifically because the listing photos showed blue-sky views and a golden dome. However, upon arrival I was assigned a room on the first floor facing a dark, rundown alley—nothing like the images. The bathroom also didn’t match the photos: it was much smaller, with virtually no counter space. When I raised this with the hotel, I was told I hadn’t booked a “Premium room with view.” At the time of booking, my only options were: a cheaper “Deluxe,” a more expensive “Premium,” and a “Suite.” As a guest, I relied on the photos shown for the Premium category, which all featured a view. The mismatch felt misleading. I asked about changing rooms, but was told the hotel was fully booked and that they had already given me a “larger” room of 20 m². The stated size range for the Premium room is 18–23 m², so this didn’t resolve the core issue—the lack of the view shown in the photos. After persistent requests, I was offered a second-floor room in another building without an elevator. That room had a larger bathroom but a smaller bedroom, and the window opened directly onto exhaust vents. It wasn’t a viable alternative. Overall, this was a disappointing experience for a five-star property. While staff were polite in manner, the room assignment and photo discrepancy felt misleading, and there was no practical solution offered despite the hotel being aware of the issue. To add to the frustration, I later noticed my luggage had been dented. In summary: the Premium room I received did not match the advertised images—especially the view and bathroom—and the lack of clear labeling (e.g., “with view” vs. “no view”) led to unmet expectations. I hope the hotel updates its listings to accurately reflect room types and views so future guests can book with confidence.

Service was ok except for the kinda ****** head waiter/uncle at the restaurant during buffet service. He is always free for anyone else except for us Asians, it’s always “a moment please” even though he’s not busy.Apart from that, everything was good. The room was spacious, there’s even a separate room to store luggage. They also had a complimentary local snack which is yummy, towels are divided into blue and pink which is cute. However, the sewage system isn’t very efficient. Water pools up when you take a slightly longer shower so I did not dare wash my hair during the stay there. Although it doesn’t seem like it’s huge from the outside, it certainly is on the inside and very vintage. Didn’t get to try the jacuzzi system though. Spa service is also available. A harp player plays daily from 6pm to 8pm. We had a day tour which starts early too so they have a service which lets you take away your breakfast.

โรงแรมที่ดีมาก ให้ความรู้สึกคลาสสิกและหรูหรา อาหารเช้าก็อร่อยมาก ทำเลที่ตั้งดีเยี่ยม ห่างจากสถานีรถไฟเพียงไม่กี่ก้าว และสามารถเดินไปยังสถานที่ท่องเที่ยวต่างๆ ได้ ห้องพักมีน้ำอุ่นเพียงพอ และเครื่องปรับอากาศก็แรง

Check-in is done at the machine at the front desk. If you booked through Trip, you'll receive a check-in email a few days before your arrival; your booking number will be in the email. After getting your room key, pick up your bedding (sheets, pillowcases, and duvet cover) at the front desk, and then make your bed yourself. The room and bathroom are quite nice. Each bed has a metal locker for luggage; you'll need to bring your own lock. Towels are available for rent for €1.99, payable at the front desk. The location isn't at Florence's main train station, but it's only one stop (8 minutes) get the train, hostel just across the street from the train station. It's about a 30-minute walk to the cathedral.

Conveniently located, 5 mins walk from the train station, but not very noisy which is nice. My room had a little balcony. But I gotta say, as a newly opened hotel and an IHG group hotel, I was very disappointed. First, I found a used bandage stuck on my “clean” towel, and the bathroom was poorly designed , with the half screen on the bathtub , I guarantee you would get water everywhere on the floor no matter how careful you are when taking a shower. The hotel & room is stylish, but as a hotel of 2 years old (according to the internet, the hotel opened in 2023), the bathroom is badly maintained , broken faucet which was temporarily fixed, rusts and stains everywhere, i guess also because of the poor selection of materials when it was designed, this all makes it look like a 20 year old hotel. The first morning I had breakfast, I went really early, it was nice and quiet, I thought the spread was good and not bad in taste & quality. But the 2nd morning I went at 9ish, tables were not cleaned , the hash browns were rock-hard. And we saw other guests having different breakfast items that were not in the buffet, so I asked the staff if there were other options, and not until then we were told each guests can order 1 item each from the ala carte menu with no cost, we were not informed about this and I think guests deserves to know they have options… i guess that’s how they treat tourists ….. or just how they treat Asians….. so if you stay here, be sure to ask for the menu if you want alternatives for your breakfast.

ที่ตั้งดีเยี่ยม: ใกล้กับ Firenze Santa Maria และป้ายรถประจำทาง ห้องพักสไตล์โมเดิร์น: ตกแต่งสวยงามและสว่าง แต่ค่อนข้างเล็ก (ควรใส่กระเป๋าเดินทางขนาดกลางได้ไม่เกิน 2 ใบ) พนักงานดี: รวดเร็วและช่วยเหลือดี

ปัญหาใหญ่ที่สุดคือห้องเก็บเสียงไม่ดี คุณจะได้ยินทุกอย่างในทางเดิน ผู้ที่มีปัญหาเรื่องการนอนหลับควรพิจารณาตัวเลือกนี้อย่างรอบคอบ! ข้อดีคือทำเลที่สะดวกสบาย ส่วนใหญ่สามารถเดินไปได้ และเจ้าของที่พักใจดีมากที่ให้บริการเก็บกระเป๋าเดินทางฟรีแม้ว่าคุณจะไม่สามารถเช็คอินก่อนเวลาได้ก็ตาม!

มหัศจรรย์! สวนสาธารณะขนาดใหญ่มีบ้านหลายประเภทให้เลือก และคุณยังสามารถขับรถบ้านและตั้งแคมป์ได้อีกด้วย มีสระว่ายน้ำและที่จอดรถฟรี ตอนเช็คอินแอร์ในห้องปรับอุณหภูมิให้เหมาะสมแล้ว! มีโต๊ะ เก้าอี้สตูล และราวตากผ้ากลางแจ้งอยู่ที่หน้าประตู ถ้าฉันไปฟลอเรนซ์อีกในอนาคต ฉันจะเลือกพักที่นี่อีกครั้ง ยุงมีไม่มากอย่างที่รีวิวบอกแค่ต้องปิดหน้าต่างประตูให้ทันเวลา แผนกต้อนรับของโรงแรมจะแจ้งทุกสิ่งที่คุณต้องการ มีรถรับส่งเข้าเมืองไปกลับ 3 ยูโร

Excelente ubicación, excelente, trato y servicio por todo el personal, especialmente por el recepcionista que está por las mañanas y que sabe hablar español. Su amabilidad y su atención: excepcional, el que tenga piscina, aunque sea pequeñita, para darse un chapuzón sobre todo en verano, con el calor que hace, es un punto importante a tener en cuenta, y aunque he leído que no avisan de que no tiene ascensor y que muchos casos, como a nosotros, te mandan al segundo piso con muchos escalones, es cierto, pero también ellos te suben y te bajan las maletas. Sin duda, repetiré en este Hotel en mi próximo viaje a Florencia .

The hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.