โรงแรมที่มีสปาที่ดีที่สุดในเมดาน

Hotel is well appointed and located. Service is acceptable but we had to wait more than half an hour to check in. On top of that, we were not given the 5 twin rooms we booked and confirmed. We had to settle for 1 kingsize bedded room which was not what we asked for but I had to take the room. This is not expected of a 5 star Marriot hotel. We had made our booking through Trip.com nearly 2 months before our travel date so there is no reason why we could not get our 5 twin rooms when it was confirmed by the hotel. I was very upset but could not wait any longer to check in as we were all very tired. The Receptionist said the hotel was very full but not to be impolite, that is not the customer's problem. Your organisation needs to pull up their socks on delivering what was confirmed without making excuses . To make things worse, when we asked for extension of check out to 2pm, we were flatly refused. They did not even offer to extend 1 or 2 rooms to 2pm although we were a group of 5 rooms that stayed 3 nights in your hotel. We all checked out by 11.30am. I wish I could have had nice things to say about the hospitality and thoughtfulness of the hotel policy but sorry, apart from smiling staff, tgere is nothing more complimentary I can say.

บริการดีมากค่ะ พนักงานต้อนรับ คุณแอน บัง จูเลียส อธิบายและให้บริการดีมากค่ะ รปภ. ก็ดีด้วย บังเอิญว่าได้อัพเกรดจากห้อง Superior เป็น Junior Sweet โดยไม่ต้องเสียเงินเพิ่ม ห้องและโรงแรมทั้งหลังสะอาดและหอมมากค่ะ ดีมากค่ะ คราวหน้าจะมาพักที่โรงแรมนี้อีกค่ะ

The most expensive Bin Tang yet! 130,000 nearly as much as my homeland but not quite 😬 comfy enough can use a pool 3km away hmmm

ฉันเคยพักที่นี่ 3 ครั้งแล้ว ราคาไม่แพง สะอาด อาหารเช้าก็อร่อย โดยเฉพาะโจ๊กถั่วเขียว ทำอย่างนี้ต่อไป ฉันจะมาพักที่นี่อีกแน่นอน!!!!

A place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car . About the hotel... Receptionists were friendly and attentive 2 last elevator to reach floor Rooms are super spacious a king and a twin Have 2 toilets... So no need to scream and shout for a spot But sad thing... Place is poorly maintained Pillows past their shelf life. Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors .. So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime

ความสะอาดแย่มาก ห้องน้ําไม่สะอาด ผ้าเช็ดตัวขาด

Trip.com is bad rating 8.5 / 10 for cleaningness. My children entering hotel request to change hotel. Badly cannot change hotel. Trip.com simply promoting a hotel without audit another word blindly recommendation. The picture show tidy and clean and comfort but end up my children told me the bedsheet supposed to be white but in actually is grey.