"Overall stay at the Guam Bayview Hotel was pleasant for my family of four including two boys. Having an outdoor pool was the best part about the hotel for my children. I would rate the hotel higher but the sound barriers are poorly constructed. I am little noise conscious. Thank you Trip.com for assisting with the airline ticket and room reservation, which made my trip much easier."
"The hotel was lovely! The customer service was kind and helpful! Despite a minor mishap relating to attention to detail, customer service was able to help resolve the issue quickly and effectively. The pool was honestly the top peak to it all! The views were AMAZING! I went down to the beach and therocks are SHARP and there are sea urchins a distance out so be careful but nonetheless an AMAZING experience and I can’t wait to come back💛"
"This review is going to be ”unfair” because we checked into the hotel after the Super Typhoon hit Guam and the hotel was basically destroyed. But I did want to write a comment and review regarding the hotel staff. During a very difficult time, the hotel staff was really nice and helpful and understanding and supporting. For example, we had booked the hotel for 2 nights but because the airport was damaged, all fights cancelled, we had to stay in Guam longer. Despite not having a booking the hotel allowed us to extend our stay for two more days until the airport reopened and commercial fights available again. So for this wr are very appreciative of the hotel and their staff. "
"The location is perfect. There’s a connected shopping mall. Many ABC marts and restaurants nearby. The beach is so beautiful. The swimming pool is good too but close a bit early at 7 pm. The room cleaning is not satisfying. Hairs still on the floor after cleaning. The hotel is quite old. I strongly suggest to change all the towels. Too old."
"Times are hard in Guam these days. Lots of hotel rooms and almost no tourists. Holiday Resort is one of the least expensive hotels but you get what you pay for including a huge place that has seen better days. The place is not well maintained and that was frustrating. The ocean view is VERY nice but I had to ask for towels on two of the three nights we were there. The staff is VERY friendly and competent but the boiler is broken and so there is only lukewarm water in the bathroom. The thing that bothered me the most was that the list of amenities has not been updated. There is no more breakfast buffet and forget coffee in the room. The elevators did work. When I called the front desk because my walls were shaking to the unbelievably loud music coming from the next room, Security came up immediately and told them to turn it down. I wish this hotel the very best since the service was good and the workers were trying their best but I will skip this hotel the next time I'm in Guam which will be in a few more weeks."
"We were welcomed by friendly staff at 5AM. Our accommodation comes with daily buffet for 4 pax and access to their waterparks. The buffet spread is great with a lot of options even for kids. Menu changes every 2 days.
The hotel feels a bit old with carpeted floor. Room can be more comfortable is pillows are not too soft. We requested for additional pillows since only 1 is provided per guests. Daily make up of room is available which is awesome.
Staff are the best. Special shout out to Nelson - bfast staff who made our stay extra special.
Location is a bit fast from downtown. So better to get a car rental and take your dinner before heading back to the hotel.
Waterpark is okay, beach is under renovation though. The side party event for hotel guests is a nice way yo end our stay."