"The hotel was lovely! The customer service was kind and helpful! Despite a minor mishap relating to attention to detail, customer service was able to help resolve the issue quickly and effectively. The pool was honestly the top peak to it all! The views were AMAZING! I went down to the beach and therocks are SHARP and there are sea urchins a distance out so be careful but nonetheless an AMAZING experience and I can’t wait to come back💛"
"The newest hotel in Guam area as far as I’ve known!
Guess it is nikko hotel franchise (they kinda got linked toghether like they are located right next to each other) so as you can expect their Japanese originated service and cleanness was on point! Breakfast was delish (not that many kinds tbh but quite satisfiable)"
"Very nice location, front staff is very kind.
Room cleaning was forgotten two times.
Room cleaning staff don't say hi when we met them in the hallway.
Pool is very good. Better and cleaner than other hotels nearby. Direct acces to the beach is nice too.
Pool restaurant could have a better menu ( Dusit have Taji Grill and Tabu bar)"
"I recently had the pleasure of staying at Crowne Plaza, and it was an outstanding experience. The hotel boasts modern and well-maintained facilities, with a spacious and elegantly designed lobby that creates a welcoming atmosphere. The fitness center is equipped with state-of-the-art machines, and the clean and inviting pool area was a highlight of my stay. I particularly enjoyed the on-site restaurant, which offers a breakfast. The bedding in my room was incredibly comfortable, with a supportive mattress, fresh and soft linens, and pillows that allowed me to customize my sleeping experience. The service at Crowne Plaza was exceptional; the staff was friendly, professional, and attentive from the moment I arrived, going above and beyond to meet my needs, whether by providing local recommendations or promptly addressing any requests. Overall, I highly recommend Crowne Plaza for anyone looking for a comfortable and enjoyable stay, as the combination of excellent facilities, comfortable bedding, and outstanding service makes it a top choice for travelers."
"The facility is really old, but they keep it clean. You would feel like you went back in time with the decor as well.
The hotel hosts lots of events within the hotel to keep the guests entertained and they served Chamorro style dinner experience every other day. The portion of the food isn’t big, but considering it’s free, it was very tasty and enjoyable.
It’s on the beach front the beach is not clean, although you can kayak to the small islands in front of the resort where you can see lots of fish.
Location is far from the city center, I’m so you’d have to take the shuttle bus for 30min to get to downtown, or 15min car ride. There is a super market within walking distance so if you only want to buy food, it’s doable.
The breakfast buffet was good. Menu changed daily and had Western, Japanese, and a bit of Korean food.
I’d recommend this hotel to families with small kids, or young group of friends on a budget."