"From the night before check-in, the hotel already impressed us with its thoughtful service. We received detailed arrival instructions, including directions via Waze to the car park located behind the hotel. Upon arrival, staff were waiting for us at the back entrance and kindly escorted us to the front desk for check-in, which made the whole process smooth and welcoming.
The hotel also offered complimentary afternoon tea around noon, which was a lovely gesture after our journey. The property features a unique and elegant Nanyang-inspired design, creating a warm and sophisticated atmosphere.
Our room was exceptionally spacious and comfortable. The bed was excellent, and we appreciated the choice of three different types of pillows. A wide variety of complimentary snacks and beverages was also provided. To make the stay even more special, the hotel manager personally wrote a welcome card for us.
The bathroom was well appointed with a full range of toiletries, and the bathtub was wonderfully large. The only minor drawback was that the hot water became cool halfway through filling the tub.
Breakfast the next morning was served from a menu with both Western and Chinese options, offering a good variety of choices.
Overall, this was a truly impeccable experience. It was clear that the hotel genuinely cares about every detail of its guests’ stay. We felt warmly welcomed and well taken care of throughout our visit, and we would not hesitate to return."
"The hotel itself is very nice, and the rooms are reasonably spacious. No bath tub, just standing shower. Breakfast was simple but adequate, with a live egg station and a noodle station. Parking is free. Location itself is a bit out of the city centre, but nothing that Grab cannot handle. I drove, so it wasn't really a problem. I would recommend, if you can get it at a good price."