"I stayed at the hotel from 29 May 2026 to 7 Jun 2026. Except for an unpleasant encounter with the gym staff who tailed me from the gym to the sauna/changing area on 1 Jun,
I was always greeted with a bright smile and respect from the moment I set foot at the front entrance until I entered my room. I would particularly like to commend the doormen Ilayarajah, Yuvi and Loganathan, the catering team John and his team members Subbu, Suresh, Siva and Vinoth as well as Venkat and his concierge team.
Regarding the gym incident, I was visiting birding sites for my Chennai trip so had to carry a big backpack for my Sony camera and sufficient water supply for the very warm weather.
On the above-mentioned day, I had returned a little earlier in the evening and headed straight to the gym in my birding gear. I was annoyed when the gym staff tailed me to the sauna area and left to tell the Guest Relations Staff at the Lobby."
"Overall, I had a good stay, as I usually do at this hotel. The rooms are always clean, comfortable, and very well maintained. Most of the staff were warm, professional, and went out of their way to make my stay enjoyable. A special shoutout to Vijay, who always checks in to make sure everything is going well. He always has great recommendations on places to visit and genuinely makes guests feel welcome.
There were a couple of issues this time that made my stay slightly disappointing. Our room key cards stopped working a few times during the stay. The staff resolved the issue quickly each time, but it was still inconvenient having to head back to the front desk after a long day out.
The biggest issue we had was with room service, when I ordered tea and found a fly in it. While the staff eventually waived the charges for the entire meal, the service recovery could have been handled much better. The following day, I developed food poisoning and was violently ill for the next week. While I can’t say for certain it was related, the timing after the fly incident left me slightly concerned about the food hygiene standards.
I hope these were isolated incidents, as I’ve generally had very positive stays here and would still consider returning the next time I’m in India."
"Very Quite place. The Boss is so humble. The staff are very good and polite. Very clean room and surrounding. I will book again, if I need to be chennai. Thank you very much Mr Ilyas. Good bless all."