"I really enjoyed my stay, the hotel is in a great location (a bit tricky for taxi drivers to reach but very close to tourist destinations). The room was clean and the AC worked great.
Shout out to the ladies at the front desk, they were super friendly and very helpful throughout the stay."
"This is definately not a 5 star hotel. I can’t understand how it’s been given that ranking. The room was definitely not the same as the picture. The carpet in the room was old and faded. The decor looked like it was from when it was first built or updated, at least 30+ years ago. The bathroom in the executive room was worse than Butlins basic accommodation in the U.K., and that’s saying something. The yellow sofa in the grand reception area was tired and dirty. I definitely would never stay there again or recommend to anybody.
The majority of the staff were unfriendly. The waiters in the dining room never even looked at you. We had to go to them to request tea and coffee with our breakfast and it seemed like it was too much trouble for them.
We stayed in the hotel as part of a fully inclusive cruise booking. The cruise company Iglu cruises must have got a really good deal with them. The hotel was full of people on fully inclusive deals.
Definitely not five star. More like 2 star in my opinion."
"Hotel is new, good breakfast and service at front desk and car parking vale.
Rooms are clean
Executive lounge is nice but can be improved at varieties of snacks and free drinks
We paid for Acropolis view room but no room sees the Acropolis actually; this was very disappointing when we paid more for this. If you go to the edge of balcony and lean it is possible to see a piece of it (another building
İs the obstacle between the view and rooms shouldn’t sold with this statement at all)
Rooftop restaurant and pool have a perfect view but pool is very small and couldn’t even find a sunbed to rest; was too busy and hot.
Location is very central but Athens has a big issue of security at some streets and it was not nice to feel unsafe."
"The hotel is in an excellent location, with restaurants, shopping areas, and historical attractions all within just a few minutes’ walk.
The Premium Acropolis View & Balcony room is truly worth it. The service is outstanding — we were welcomed with champagne and desserts upon arrival, which made us feel very special. From the breakfast restaurant, you can enjoy a beautiful view of the Acropolis of Athens, making the dining experience even more memorable.
The fresh orange juice felt unlimited, and the staff were warm and attentive — frequently refilling water and juice. There was also a wide variety of coffee options available. The only downside was that the selection of hot breakfast items was somewhat limited. It would be wonderful if the hotel could add a live cooking or made-to-order station to further enhance the overall experience.
Overall, I highly recommend staying at this hotel when visiting Athens, Greece — you will definitely not be disappointed."
"The hotel is about 5 min from the metro station Omonia. However, it is probably not the safest place to walk around. The staffs are always busy among themselves so it is quite challenging to ask for help. The elevators are quite small. Although there are more than one elevators, they are not very visible. The selection of the breakfast is surprisingly good. The room design is a little weird. The bathroom and the toilet are separated, while the handwash basin is outside near the bed."