NNidnid PKThis was the first time we traveled to Leeds. Excellent location with very nice staffs especially MS. Gabriella. 👍💯👍She is very kind in nature and is willing to help every visitors. Ms. Gabriella is A+ service👏 with listening and understanding and best service mind set.👍On the other hand, one lady staff at front desk during night shift like around 10.45p.m, she was the one that was not talked nice 😱here. We spent 10 nights here. Luckily, 😅we met this mean lady staff just one time on our last night 29/9/2026 before we left in the morning . BF is standard like Park Plaza Westminster Bridge in London. The signature dish Porridge was very delicious. The staff at BF room did very good service 👍to everyone. The Maid team here also did very well service👍 in the room. If we come to Leeds next time, we will be back staying here again. The downside here are 1. one staff we met grade D staff. 2. The elevators🥹🧐 need to be repaired or changed to be new one. There are three main elevators here. It seems like the left one has gone forever. The one at the middle is super slow. The one at the right is barely come. In every morning, the maid team uses the same elevator with guests during busy hours. Could you imagine how long you have to wait for going up or going down? We used stairs to go down instead.😂 Thus, for elevators here is C-.
CCatherine RoeFabulous hotel in a great area, right in the middle of town . Lovely bathroom and comfy beds. Loved the ice machine on our floor and an ice bucket in the room
SSue_AI had a good stay at Novotel Leeds Centre. The staff were very friendly, and the location was perfect - just a 10 minute walk from the train station and close to the city centre. Breakfast could have been better, and my room wasn’t spotless, but overall it was a pleasant experience. I will still recommend this hotel for anyone visiting Leeds for the first time.
ผผู้เข้าพักRoom by reception, very very noisy.
No soap and shower gel in the bathroom.
No hair dryer. Hotel wasn’t busy and there was plenty of rooms of the same one we booked but, they chose to stick us there. That room should oy be used when hotel is at capacity. Think the receptionist was only interested in upgrading us for an extra fee. She sort of blackmailed us, she said this is your room if you don’t upgrade, like wth
SSheela T.Hampton by Hiltonis my go to hotel for a short trip or vacation. We stayed in Leeds after my husband's Ironman race to rest further. The hotel has accomodating staff,it is also close to city center,and has multiple options of car park around it .This hotel always deliver and exceeds my expectation for a hotel stay. Would recommend this to anyone visiting Leeds.
ผผู้ใช้ไม่ระบุชื่อHave stayed several times when visiting family. Was disappointed this time not to have a fridge I had assumed all rooms had them and due to me booking later than normal I'd paid a higher rate than usual but got a shabbier room.I think they had changed the room I had booked as I'd booked a standard double but opened door up to a small room with a double and single bed set up. I didnt want my towels changing or room servicing but i witnessed reception staff constantly telling people they couldn't have there rooms serviced as they hadn't asked the day before and if you dont ask they dont go in to even change cups or empty bins. It hasn't put me off staying again.