ผผู้เข้าพักWe had an excellent stay. The property is brand new, everything’s clean and very well maintained. The unit was spacious, modern and neat, all great. Staff were all great, easy communication and willingness to help at anytime. The property also features a gym which we haven’t had time to try but I’m sure it’s lovely. Would def recommend!
While this didn’t impact the quality of our stay, feedback to housekeeping would be to have hangers in the bathroom (not much space to hang towels) and to provide milk and water to guests on arrival. The property does a great job with extending complimentary coffee beans for an experience but with no milk it’s a bit too strong for non-regular coffee drinkers.
ผผู้เข้าพักService was good, room was clean and well equipped, although short on coffee pods. The decor was dated as were all appliances and fixtures. Chairs and coach were all low (not good for a bad back), the toilet was also old and low. Best feature was close proximity to the Queen Elizabeth Theatre. Worst ”feature” was being told the room had a king bed, but no, just a queen. The isn't the only hotel that misrepresents their beds, what an annoying trend. The onsite restaurant pub is very average. Fries were greasy but my Buffalo Chicken Wrap and my wife's Bacon & Tomato Soup were ok. Service in the restaurant was excellent, very helpful waitress.