We were stranded in Quito for 3 nights after our flight was canceled and ended up at this hotel. It was great that many staff spoke English, all staff were very friendly and willing to assist. The gym facilities are great with lots of equipment. The outdoor heated pool was lovely and warm so I could do my laps then relax in the hot tub or sauna. It was walkable to Old town Quito, across the street from a lovely park, a block from a big local indigenous market, a block to the free national museum. Concierge arranged a wonderful taxi day trip to El crater, middle of the Earth and the monument on the hill with a great driver at a very reasonable price (I believe they have their own taxis - it looked like their name on cab). Concierge gave great instructions and recommendations for local activities within walking distance. Breakfast buffet was plentiful and huge with wide range of varieties, including an omelet station. I ate 2-3 meals a day there and all the food was delicious and nicely displayed on the plates. I especially liked their variety of fresh juices. They were very organized when 30 of us came to check in last minute at 1 am, they already had the paperwork with keys ready so all they asked was our name and we were all in our room within 10 minutes- impressive! They helped make a stressful situation a wonderful experience- thank you!
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