"NO KETTLE, NO HAIR DRYER! LIMITED TOILET ROLL FOR 4pax room! The basin faucet is design faulty! It will wet your clothes! No air conditioning in the room and the ac controller is not user friendly!
They have very comfortable beddings.. nice bunk bed, nice pillows!"
"We stayed in a Studio Suite, and the experience was excellent.
The apartment is brand new, beautifully designed, and truly luxurious, with great attention to detail. Everything felt thoughtfully done — from the fittings to the comfort level. The kitchenette was extremely helpful, especially for a longer stay, and had everything we needed.
The staff were very helpful and responsive, and housekeeping was excellent — the apartment was consistently spotless and well maintained.
One very useful tip for future guests: the C2 bus, which stops right in front of the Anglo American Hotel, takes you directly into the city centre and is far cheaper than taxis. We discovered this only later in our stay, and it would be great if the hotel shared this information with guests on arrival — it makes getting into Florence much easier.
Overall, a wonderful stay — modern, comfortable, and well managed. We would happily return and recommend it to anyone looking for a high-quality stay in Florence."