"I went with my hubby n daughter, amazing connecting room was arranged. Room is so clean n good deluxe size. With impressive nostalgic view. The staff at the lobby, he has extended his assistance to us by bringing us to cross the road over to the opposite pharmacy to get some medication. We gratefully appreciated his help. There is even lobby with fifa football matches screening n the fruit juice is so well prepared service to us. Love this hotel n its location. Plus have all the staff with their sincere smiling faces, definitely will go back and stay. They also have wellness spa with reasonable rates in the room. We went for the facial wellness at a reasonable price."
"Requested for a higher floor away from the bar but got a room on the 6th floor, just right above the bar on the 3rd floor. Rooms are not sound proof so we could hear the bar playing music till midnight plus we can hear sounds from the other room when walking in the corridor. On our last day we decided to have the hotel breakfast and the live meat grilling station started producing a lot of smoke, making the entire hotel lobby choked up with smoke due to poor ventilation. Had to shift outdoors to continue our meal. Location is also far from most attractions but it was not much of a problem since grab rides are easily available an affordable."
"I booked this hotel because it was newly opened, but only realized upon arrival that parts of the property were still undergoing construction. The gym was not yet operational, and several rooms remained closed for renovation.
During my two-night stay, there was a serious insect issue in the room, including mosquitoes, fruit flies, flies, and other insects. My friend was bitten multiple times during our stay. On the morning of the second day, I requested a room change, but was informed that the hotel was fully booked and no alternative room was available.
The staff assured me that they would arrange pest control treatment for the room, but no action appeared to have been taken. Overall, I was quite disappointed with the experience, especially given the lack of resolution despite raising the issue with the hotel."
"Disclaimer: the booking price per night I secured was cheap, considering it was last minute and during peak period.
Upon arrival, property exterior looked nice and worth of the 4 stars but personally that was the climax of it as everything else was sub-par. Swimming pool was decent with a max depth of 1.2m.
In-room experience: toilet seat was broken and there was no hair dryer. The balcony seemed overkill as it was quite sizeable but empty. Perhaps it is for the beachfront vibes but there is a wall covering any view (good for privacy though)
Breakfast: only made it once for the buffet breakfast and the spread was limited. Again, below the 4 star touted.
Service: this is where they saved their honour. Staff were friendly, great, and accommodating to requests.
Location: very near to the beach and away from city, making it an idyllic place. However, maybe as it is the festive season, 2 out of 4 nights we were woken up by super loud music (and vibrations) coming from the event stage located opposite the property.
All in all, pretty good for a newly opened hotel and at the price point (<SGD80/night) means no complaints. But it is at most 3 star level to me"
"Hotel located in Nagoya hill mall. Very convenient for nearby meals / shopping.
TV only got YouTube should include local channels so at least can keep updated on local news.
Soundproofing of rooms needs to be enhanced.
Will still recommend to stay for the convenient location."