15 รีวิว
Nicollet Island Inn
มินนีแอโพลิส|2.87km จากNeHe
*ONE star for the Restaurant/Hotel General Manager, Jenny. I would like to preface this story by saying that we had our wedding at the Inn in August 2021. I LOVE the event staff and highly recommend working with them. Until Jenny gets help, I DO NOT recommend the Restaurant. For more details on how Jenny lied to me and blamed me, please read below. The morning after our wedding, I had scheduled Brunch for 20, they put us in a Lounge room that could fit 24 people. More people wanted to come to brunch than originally planned. I asked Jenny if we could get another 10 people to eat, Jenny said there was no room. I asked Jenny if we could at least add 4 more seats to our room that is meant to fit 24, I was told no. One lie Jenny told me was that the Patio was fully booked, and we could not sit out there. My friend found out that Jenny lied to me; the restaurant didn’t schedule enough staff of that day to have customers on the patio. When trying to figure out if the restaurant could fit more of us in, a couple walked through the door. Jenny asked them if they had reservations, and they did not. So, she told them there was no room and she recommends that’s that they make reservations next time. Jenny then turned to me and said, “Do you see what you are making me do, I have to turn people away now.” I was done with Jenny. My new husband and I sat outside of the room we rented for brunch, while our friends and family ate. That day 25 people came to Bruch, so 5 of us sat outside from the room people were eating and chatted. Jenny and 2 other servers kept walking by. I couldn’t help but notice that there were many tables not being used in the restaurant. Then the sweetest Server came up to us to congratulate us on our wedding (which Jenny never did) and this server brought us a glass of Champagne. She then asked if we would like to eat, and I told her that Jenny said we cannot eat. She said that was just wrong and brought us menus. The 5 of us ate brunch and chatted in a near empty restaurant until that afternoon.
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103 รีวิว