"We have a very enjoyable stay at the hotel. The services provided by Bruno at the concierge before , during and after our stay have been top notch. He helped us arrange the private vehicle to visit the different tourist spots prior to our arrival and we managed to maximise our 2 days one night stay visiting the souvenir shops, giraffe park and the national park immediately on arrival and the relaxing hotel massage services prior to dinner.
He also assisted us to book the 3 different restaurants and the food were all to our satisfaction.
Thanks again to Bruno for his efficient and attentive service. Our stay could not be better!"
"The hotel is very modern and beautiful. Rooms and common areas are spacious, food is excellent and the staff are all friendly and welcoming. Located next to a mall with all kinds of shops so it’s very convenient."
"Solid hotel very well priced in the Westlands neighborhood very close to a local mall and grocery store and very close to two popular and cool nightlife clubs Alchemist and K1. Service was very good clean room and there’s a lot of construction in the area but I was never bothered or disrupted by noise. Professional and friendly staff nice rooftop bar and the gym was excellent."
"Special mention goes to the front desk attendant Margaret O, and waitstaff Newton from the main restaurant, who were the epitome of class and service delivery. They were lovely.
Spa services on the other hand were terrible, passive and the location is not that great. It would be nice if better trained staff were onsite, to match the quality of the rest of the hotel staff."
"Не самый роскошный из Кемпински но хорош. Номер правда не понравился, темный, расположение отличное, персонал на троечку. В общем Кемпински следует немного их подрючить"
"Really enjoyed the resort vibe and the beautiful landscaping. I found the rooms in the newer wing on the 1st and 2nd floors to be much nicer than the ground-floor rooms."
"My stay at Pride Inn Azure was fantastic. The staff were accommodating, friendly, helpful, kind. Everyone smiled and went above and beyond if I had any questions. The room was huge. The bed was so comfortable. I slept like a baby both nights. The breakfast was very tasty, with so many options to choose from. The service was outstanding. The hotel’s décor and furnishings was immaculate. I felt very comfortable here and I highly recommend it. As a solo traveller I felt very safe. The only thing that’s a bit uncomfortable is where the pool is located. You have to walk past the outdoor restaurant seating to go to the pool. I wish the changing rooms lead directly to the pool. I didn’t use the pool for that reason. The gym had great equipment. There was a personal trainer there who helped me achieve a fantastic full body workout. He was brilliant. I love mostly everything about the hotel. I’d love to thank Maryann in particular for her outstanding service. She’s a real gem. But honestly, all the staff were amazing. The hotel is also in a great location - woth shops and malls within a short walking distance. I’ll be back and I’ll tell everyone I know about my experience. Thank you!!"
"It was a comfortable stay with good service. Food was good. As im a tourist from overseas, not sure if my diarrhoea was from the dinner/breakfast here or it was from not being used to the food/food from the previous place. Nonetheless, enjoyed my stay. My partner did not get diarrhoea so am not too concerned that it is the hygiene of this place. Everything looked good with good security"