โรงแรมพร้อมอาหารเช้าในไนโรบี

Service was very good. The pick up at the airport was very efficient. All staff from Front Desk to Room Cleaners were very polite and helpful. The rooms are clean and comfortable. 

Special mention goes to the front desk attendant Margaret O, and waitstaff Newton from the main restaurant, who were the epitome of class and service delivery. They were lovely. Spa services on the other hand were terrible, passive and the location is not that great. It would be nice if better trained staff were onsite, to match the quality of the rest of the hotel staff.

I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.

เมื่อเร็ว ๆ นี้เราพักที่ Swiss Lenana เป็นเวลาสองวันในฐานะครอบครัว และประสบการณ์ของเราเป็นการผสมผสานระหว่างบริการคุณภาพสูงและความพลาดที่น่าผิดหวัง ไฮไลท์: การมาถึงและความปลอดภัย: ตั้งแต่วินาทีที่เรามาถึง การตรวจสอบความปลอดภัยก็รวดเร็วและเป็นมืออาชีพ แผนกต้อนรับ: พนักงานต้อนรับมีความกระตือรือร้น มีน้ําใจ และความเป็นมืออาชีพอย่างแท้จริง ประทับใจแรกพบ สัมภาระของเราถูกส่งไปที่ห้องทันที แม่บ้าน: บริการทําความสะอาดเป็นเลิศ ห้องพักได้รับการรักษาสภาพดั้งเดิมตลอดการเข้าพักของเรา การสนับสนุนทางเทคนิค: ทีวีของเรามีปัญหาบางอย่างในตอนดึกและทีมงานไอทีก็ยอดเยี่ยม พวกเขามาสายเพื่อแก้ไขเพื่อให้แน่ใจว่าลูกชายของเรามีความสุขซึ่งเรารู้สึกขอบคุณจริงๆ สิ่งอํานวยความสะดวก: สระว่ายน้ําและห้องออกกําลังกายนั้นน่าทึ่งและได้รับการดูแลอย่างดี พื้นที่สําหรับการปรับปรุง บริการอาหาร: นี่เป็นความผิดหวังที่ยิ่งใหญ่ที่สุดของเรา แม้ว่าอาหารจะเป็นคุณภาพ Signature แต่พนักงานหน้าบ้านต้องอัพเกรดทักษะ เมื่ออาหารเสิร์ฟไม่มีใครสนใจแขก การขาดความสนใจนี้ทําให้เราสี่คนพลาดอาหารเช้าในวันสุดท้าย ดูเหมือนไม่มีใครสนใจความคุ้มค่าของเราในจุดนั้น ซึ่งเป็นจุดจบของการเดินทางที่น่าผิดหวัง รัฐบาลควรพิจารณาการอัพเกรดทีวีเป็นมาตรฐานดิจิตอลที่ทันสมัย ในยุคปัจจุบันเราไม่สามารถหลีกเลี่ยงเทคโนโลยีและระบบปัจจุบันรู้สึกล้าสมัย สรุปสุดท้ายสมาชิกของทีมแต่ละบุคคลเช่นแผนกห้องพักไอทีและแผนกต้อนรับทํางานได้ดีแต่ผู้บริหารต้องให้แน่ใจว่าบริการอาหารตรงกับระดับเดียวกัน เรามีความสุขกับการเข้าพัก แต่เช้าสุดท้ายทําให้เรารู้สึกมองข้าม

服務熱情周到，這裏每個人都會對你的需求給予熱情迴應，感謝查理斯Charles免費幫我升級了房型，入住體驗非常好，兩邊窗景就可觀賞到內羅畢市區景觀，淋浴設施非常衞生乾淨，Safari結束後住在這裡是我最明智的選擇

What an amazing experience! Me and my wife have luckily travelled to many countries and stayed in a range of hotels and this was one of the most comfortable and welcome experiences. Our first time in Nairobi so we didn’t know too much about where to stay until we spoke to some people. They mentioned the area to be safe and also recommended this hotel as a great way to be comfortable in Nairobi. You have security in entrance and exit and they were super nice. All the staff in the hotel were accommodating and showed us around and had us alll the info we needed. We got breakfast included and stayed for 3 nights. The breakfast was exactly what we needed. You have a range of foods to choose from and I’m sure you’ll find something you like! The food at the hotel is halal which is great for us too. Our room was cleaned and refilled every day and they were respectful and details in their service. We also used the gym which was super great. Enough for you to get a good workout in too. The location is next to Sarit Centre, perfect to access the Masai Market (on specific days) and also shops of all kinds. Big thank you to the team and everyone involved! Will definitely choose this hotel if I’m ever in Nairobi and also one I’d recommend to friends and family.

My stay at Pride Inn Azure was fantastic. The staff were accommodating, friendly, helpful, kind. Everyone smiled and went above and beyond if I had any questions. The room was huge. The bed was so comfortable. I slept like a baby both nights. The breakfast was very tasty, with so many options to choose from. The service was outstanding. The hotel’s décor and furnishings was immaculate. I felt very comfortable here and I highly recommend it. As a solo traveller I felt very safe. The only thing that’s a bit uncomfortable is where the pool is located. You have to walk past the outdoor restaurant seating to go to the pool. I wish the changing rooms lead directly to the pool. I didn’t use the pool for that reason. The gym had great equipment. There was a personal trainer there who helped me achieve a fantastic full body workout. He was brilliant. I love mostly everything about the hotel. I’d love to thank Maryann in particular for her outstanding service. She’s a real gem. But honestly, all the staff were amazing. The hotel is also in a great location - woth shops and malls within a short walking distance. I’ll be back and I’ll tell everyone I know about my experience. Thank you!!

Perfect like the first visit. This is our favourite Hotel when we are travelling to Nairobi. Next time we plan to come with our kids so that they can use all the specials like the icefield, cinema, etc. Thank you guys. Greetings Linda

I had a great stay here, the rooms have a good size, On some pictures the look smaller than they are in reality. Everything is clean, the internet is good and the breakfast and overall foods of the restaurant are great.

They provided three meals, if you are a Chinese tummy I had the chance to stay at Xiaomi Homestay in Kilimani, Nairobi, and it was a refreshing mix of comfort, convenience, and cultural charm. Location & First Impressions The homestay is tucked away in the lively Kilimani neighborhood, which makes it easy to access restaurants, shopping malls, and transport. The property itself feels modern, clean, and welcoming — a good balance between homely warmth and hotel-like comfort. Comfort & Amenities The facilities were a big plus. The gym was well-equipped, making it easy to keep up with workouts, while the swimming pool was perfect for relaxing after a busy day in the city. Both amenities added great value to the stay, especially for anyone who enjoys fitness and downtime in equal measure. Meals & Dining Experience One of the standout features was the inclusion of three daily Chinese meals. This made the stay very convenient, especially for anyone missing home-style dishes or simply wanting a reliable, flavorful option without having to step out. The meals were hearty, authentic, and gave a unique cultural touch to the experience. Atmosphere & Service The overall atmosphere was warm and peaceful. The hosts provided thoughtful service, striking a nice balance between giving guests privacy and being available when needed. It truly felt like a home away from home, with just the right amount of care.