"A wonderful weeklong stay, thanks to the entire team
We had a truly pleasant weeklong stay at Taj Lands End. The staff were genuinely warm and helpful throughout. The breakfast spread was quite good, offering plenty of variety.
While frontline staff rightly receive the most recognition, I’d like to shine a light on the silent warriors behind the scenes—the housekeeping team, who work tirelessly to ensure every guest is comfortable. A special shout-out to Mr. Umesh from housekeeping, who went out of his way to make a real difference to our stay.
Thank you, Team Taj Lands End, for a memorable experience."
"The Trident Hotel in Mumbai delivers exceptional, five-star service across every team. Check-in staff are welcoming and efficient, restaurant staff attentive and friendly, and housekeeping meticulous and professional - i love the mangoes they put in the room daily. The property is beautiful, but the consistently high-quality, genuine care from all departments makes the stay truly stand out. Highly recommended for a stress-free, luxurious experience."
"This charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc.
Only and biggest drawback is the layout of the hotel. I really really recommend the owners/***agement accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another"