"Hôtel très bien situé. Restaurant en réfection et un hôtel offrant peu d’espaces communs, et assez petits. Prix des cocktails assez prohibitifs …chambre très agréable (nous étions en junior suite) et personnel très serviable."
"I was very disappointed with our stay at this hotel. Unfortunately, we encountered a few not very friendly staff at the reception. They didn’t do anything in particular that we would consider rude - but they just had a cold attitude. Some of their staff seem to have treated other guests a little differently for instance walking them to the lift and giving them more information about the hotel. This really impacted our experience at the hotel. However, I must say many of their staff were amazing, just a handful that were very cold and dismissive and this is not the level of hospitality you would expect from such a renowned hotel.
The room also looked and felt quite different than what is shown on trip.com and their official website.
I would still highly recommend this hotel if you’re visiting Lyon!"
"Very well located and very comfortable hotel. Receptionist Ninno was very helpful with car rental and a day trip to Annecy and Ninno is a very cheerfull person. Everything was perfect."
"Superbe comme toujours! Le personnel est juste parfait et très efficace… merci à l’ensemble de l’équipe pour votre bienveillance.(juste pensez à mettre des capsules de café près de la machine et relever la température de l’eau de la piscine) ;)
John CHIRICO"