Just came back from a 3 night stay at Kiridara. Overall a pleasant stay. Positives: -The bed was very large and comfortable. Great pillows and mattress. -Stayed in the King Suite - a very spacious room, well appointed with big balcony, bath, and nice view into town -Free shuttle service offered into town. Available on a moment's notice and they will drop you wherever you ask. They will even come and pick you up in town if you call them. -Very friendly front desk staff - helpful and always ask about your day -The manager was also very kind, was very visible and always stopped to check in with how things were going. -It is well known by locals so the tuk tuk drivers always knew exactly where to take us when asked Negatives: -The fitness centre was not very well appointed. Could definitely use an update on the equipment -There was not much hot water - the water would run cold before the bath was even half filled up, shower often went cold after a few minutes use -Ongoing construction happening during our stay as they are rebuilding the deck. Was a bit of a nuisance. When laying by the pool, the smoke from welding would drift over us, workers smoking while we were trying to relax, and banging noises beginning early in the morning (6:30 AM) -The pool bar is meant to be open from 2 - 8 PM, with happy hour from 5-6, but there was rarely anyone staffing the bar. One day when the manager came out, someone rushed to the bar and switched on the music. Would have been nice to have had the availability and ambience of music while we were relaxing by the pool. -Massage: My partner and I each book a massage on separate days. In both of our sessions, the masseuse would leave the room for 10-15 minutes at a time without any word about what was happening or why. Though we paid for 100 minutes, we ended up getting far less because of these long pauses. -Small complaint, but for the price we paid relative to most properties in Luang Prabang, I would have expected higher quality toilet paper - it was basically sandpaper. Had to buy our own. -The breakfast buffet was disappointing - food was not restocked and the hot food was cold by the time we would arrive around 8:30-9. Some periodic freshening up of the buffet would have been a nice touch. -The safe in our room did not work. -The instant coffee in the room was not restocked each day during cleaning. A small thing, but it's a lot of these little touches that make a big difference in a stay. Overall we had a pleasant stay, but there are a few small issues that need to be resolved to really make the property a truly wonderful experience. There's a lot of potential here.
41 รีวิว