Amazing stay: Nothing to say about the cleanliness and infrastructure, about the dorms they can improve putting curtains to the individual bed to add some privacy and modernization to the overall quality. But in big terms, was a very good place to stay. Special thanks to ”Lu” and ”Enzo” for the amazing and warm guest service (EXCELLENT VOLUNTEERS)
I just stayed at Play Hostel and overall had a good experience, though there were a few quirks. The bathroom layout in my room was pretty bizarre, the shower was pretty much over the toilet, which meant it was cramped and water went everywhere. I barely fit in the shower space and water pressure was low, but thankfully the front desk staff gave me an extra towel to help with the water ( much appreciated!).
The social events were a bit of a bummer some didn’t run on time or were cancelled/changed which ended up wasting a bit of my time. That said, the front desk guy was fantastic, super friendly and welcoming. The bed was comfy, but be aware that sound carries a lot in the hostel; the private room I had had a big gap under the door, so you can hear pretty much everything.
On the plus side, the location is excellent, making it easy to get around in the Palermo area, and despite the quirks, I would definitely stay again. Thanks for a good stay!
El hostel se destaca por la ubicacion, mejor imposible. La gente que te recibe es muy amable y predispuesta a ayudar. Nos han ofrecido lockers gratis al hacer el check out para poder pasear tranquilos. Ofrecen desayuno sencillo (cafe y medialunas) a muy buen precio. Cuentan con partilla, terraza, solarium, un bar, muchas instalaciones que ayudan a la vida y ambiente de hostel. Muy contentos con la experiencia. Falta un poco de limpieza en el baño privado pero pudo haber sido cosa de un dia. Recomendable.
Soggiorno fantastico!
L’appartamento è stato davvero eccellente sotto ogni aspetto. La comunicazione con l’host è stata impeccabile: hanno risposto subito a tutti i messaggi e ci hanno aiutato in qualsiasi modo possibile per ogni esigenza, sempre con grande disponibilità e gentilezza.
Ci siamo sentiti seguiti e supportati dall’inizio alla fine del soggiorno. Consigliatissimo, tornerei assolutamente!
晚上非常安靜,有露天陽台非常舒服,地理位置很棒,週邊超商餐館選擇多。房間地板有一點點灰塵,但不影響總體住宿體驗,比較適合續住好幾天的旅客,小廚房可以弄一些東西來吃,提供的備品是最簡單基礎的,但洗髮精、護髮、沐浴乳的味道非常令人放鬆。
唯一缺點就是,辦理入住的方式和流程非常令人崩潰,我都差點要放棄,改訂其他家,因為酒店通知信上的兩組室內電話都是撥不通的,網路check in 的預定編號也是錯的,導致無法辦理線上check in ,一開始連平台方也無法取得連絡,直到我請求申請退款,因為我抵達時間已經超過前台下班時間(傍晚五點),根本不可能抵達後現場才處理入住,還好最後平台方幫我取得住宿方的what’s app。住宿方應該在最一開始的通知信中,直接提供what’s app,方便即時聯絡,不然對於一直在搭飛機、轉機旅行的遊客,還只能透過室內電話連絡、並且超過時間就無人服務,真的很不方便。
Un lugar acogedor, camas muy comodas y limpias, todo en buen estado, es bonita el area de piscina. Cerca de restaurantes, parada de buses. se agradece el adaptador eléctrico tipo C, fue muy útil.
Really good experience. Beautiful apartment, modern, luminous, clean (except one drawer where we found basura). Extremely good value for money imo. Loved the location. Cannot understand the negative reviews about the service, in our case everything was super smooth, and the guys very helpful, available and flexible. Top. Will come back.
Excelente estadia tudo perfeito, com certeza voltaremos em breve com amigos, próximo de tudo rua calma silenciosa pessoas cordiais e educadas.Apartsmento maravilhoso. Gratidão todos que nos receram com carinho. Obrigado Trip.com.br.
CELSO MAGALHAES DE SOUZA ESPOSA.
MMun KaikThe room is equipped with kitchen appliances and all necessary tools for cooking. Overall the stay is wonderful, the location is perfect, easy access to tour buses, uber, train station and walking distance to few local attractions. The area is touristy with numbers of restaurants and bars nearby. You can also find many groceries stores nearby if you plan to cook. The check in and check out was easy with codes. The room also equipped with bathtub and bidet. I could say the best if you are travelling in group or looking for the best of value. They don’t have room clean up daily but they do come daily to check on you if you need anything such as toilet paper etc, alternatively it is quite easy to ask them for it if you need anything. Highly recommended hotel here. They don’t speak fluent English but overall I am able to communicate with them. Also to mention, the view from balcony is excellent. However, it is very important to ask in advance the requirements and your expectations because it is not considered a hotel, but more on apartment style.
ผผู้เข้าพักLocation is central but others are average. Can be better if the service can be improved.
Lighting is weak as you do not really have a window facing outside.
ผผู้เข้าพักI stayed at this hotel recently and overall I had a comfortable experience. The location is excellent, very convenient for travelers. It was easy to reach nearby attractions and transport, which made my trip smoother. However, I did face some confusion when I first arrived. The name on the building was not the same as the hotel name I booked online. This caused a little worry at the beginning, because I was not sure if I had found the right place.
Another challenge was communication. The staff were polite and tried their best to help, but their English was not very strong. Sometimes it was difficult to explain my questions or understand their answers. With patience, things worked out, but it did take extra effort.
On the positive side, the room was very spacious and extremely clean. The furniture and facilities were well maintained, and I felt very comfortable staying there. The bed was large, the bathroom was tidy, and everything looked fresh. After a long day of travel, it was nice to relax in such a clean and quiet environment.
In summary, the hotel offers a great location and comfortable rooms, but communication and signage could be improved.
VVickie TehI was initially worried after reading some negative reviews, especially since I had a late check-in around 10pm. However, my experience turned out to be completely different.
I contacted the staff via WhatsApp, and they were very responsive and helpful. The check-in process was smooth and completely hassle-free, which was a huge relief after a long day of travel.
Considering the price and location in the city, I think it’s definitely worth it. The accommodation itself has a very creative and unique design, which adds to the overall experience.
Overall, I had a pleasant stay and would highly recommend it 👍