I read many reviews before choosing a monthly hotel stay for my husband's job. I saw negative and positive but appears most of the negative reviews were before new management. That being said, I'm so glad I gave this hotel a chance. Everything was clean and in working order. The staff have been very accommodating and have made my stay very enjoyable. Carlette checked me in and had a problem with my registration. She gave me my key and allowed me to get settled in while she got everything straight. She then called and we got checked in. The following week, Alannah and Jenny Trosclair were ever so helpful getting me receipts to turn into for reimbursement for work. They were super helpful and kind when there was an issue with my credit card. They eased my mind and anxiety and told me to come take care of it the next morning. Ever staff member has been friendly, respectful, and willingly go above and beyond to make their guests happy. I'm sure some take advantage of this type of hospitality and shame on them. That's the type that writes ugly reviews. The price is very very reasonable. Housekeeping is only once every 14 days when it's a month or longer stay. This is fine by me because I don't require daily cleaning and prefer my privacy. However, for a small $10 fee, you can get full service housekeeping in between. I feel that's a fair price. In addition, if you need extra soap, toilet paper, etc. You ask and shall receive. I brought my own, btw. Once every 5 or 6 days, I place my towels and rags in a bag outside my door and housekeeping washes and returns them. The grab and go breakfast isn't available because of Covid! Likewise, the kitchen isn't stocked BUT I was asked at check-in if I needed pots, pans, utensils, etc. I declined because after reading reviews, I brought my own. Just saying, those things ARE AVAILABLE! As far as safety, I am completely comfortable staying here. I see people walking their pets, smoking cigarettes, and things of that sort outside, but no illegal or noisy people loitering in the parking lot. My bed is comfy and clean linens and covers. I wish there were more pillows (lol)! I feel that I'm receiving more than what's expected for the price I'm paying. Some people gave negative reviews but this is more of a studio living type place than a full service hotel. If that's the service you're expecting, then go pay the $150/night rates somewhere else. Overall, very satisfied and definitely will book again! (I've included pics of our room.... Note: this is the deluxe king suite. Other king suites won't include the living area on other side of half wall and from previous stays, the kitchen counter isn't as big)!
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