"Solid stay, but front desk service could be more consistent
I’d give this Microtel a thumbs up for cleanliness and convenience. Being walking distance to Victory Liner made our spontaneous trip much easier. The room was tidy, the breakfast was worth it, and the free coffee in the lobby was a lifesaver.
A tip for travelers: Book online! The walk-in rates were significantly higher. Also, while most staff were great, our check-in inquiry felt a bit cold—first impressions matter, regardless of how ”haggard” a traveler might look after a long trip. Lastly, don't expect to stream movies as the TV is basic. Overall a nice stay, but a bit more warmth at the front desk and a tech upgrade would make it 5 stars."
"It was such a pleasant surprise. The hotel was conveniently located at the heart of Baguio. It is also very near Camp John Hay which our family really loves. It is reactively new so it was very clean and so beautiful. The staff were so friendly, accommodating and welcoming. Everyone was so amazing. It was such delightful experience for our family, we enjoyed the hotel so much even the food at breakfast was so good. I would give this hotel an excellent rating as they also treated their guests with 5-star service. Kudos to everyone and we will surely be back. Thank you Chateau De Maisons for the great, amazing stay at your hotel."
"Room was supposed to be 30 sq meters, but was 15 sq meters...including bathroom.
The sink drain pipe had just been put in the bigger wall pipe...meaning it was not sealed at all and seawage smell was coming into the bathroom. We could smell it too in the room during the night."
"Our stay was fantastic! The staff were extremely accommodating and went out of their way to make us feel welcome. The food at the lobby restaurant was absolutely delicious, with high-quality dishes that we thoroughly enjoyed. The location is wonderfully quiet and relaxing, providing the perfect escape. Truly one of the best places to stay in Baguio"