"The room was clean, spacious, and well-maintained. The bathroom was spotless, with a hair dryer, basic toiletries, and fresh towels provided. The lobby had a calm, relaxing atmosphere, and there were good lounging options, including a bar, restaurant, billiards, foosball, and board games. The staff were friendly and helpful throughout the stay.
That said, the hotel is geared more toward relaxation than entertainment. If you're looking for a peaceful getaway, it's a great choice. If you prefer more lively amenities or activities, you may want to explore nearby establishments or consider another location."
"I stayed at Azalea Residences Baguio and unfortunately my experience was disappointing, despite the hotel having a good and convenient location in Baguio.
The first issue happened during check-in. I was initially assigned a room that was not yet ready. I went up only to find that the room was still being prepared. I went back down to the front desk hoping they would immediately give me another available room. Instead, I was told that the room was ready but just needed to be checked by a supervisor. Since it was taking time, I decided to just go out and have lunch. When I came back, they eventually gave me a different room, which honestly could have been done from the start.
When I finally got to the room, the cleanliness was questionable. There was a water bottle left inside the fridge that likely belonged to the previous guest, and there were shoe marks visible on the tiles, which made it feel like the room had not been properly cleaned.
The biggest issue for me was the Wi-Fi. Reliable internet is already a necessity nowadays. While the main connection might be strong, the signal extender or booster in the room appears very weak, causing frequent disconnections. Cellular signal inside the room is also poor, so guests rely heavily on Wi-Fi. Improving the Wi-Fi coverage would greatly improve the stay.
In terms of price, the hotel is around the average range for accommodations in Baguio—not particularly cheap but not luxury either. Considering the issues I experienced, there are many Airbnb options and other hotels in Baguio that may offer better value for the price.
The location is definitely a plus, but overall the stay did not meet expectations."
"The hotel is in a convenient location, especially for travelers using Victory Liner. You need to walk up and down some hills to reach SM City Baguio and Session Road, but I didn't find it too difficult. The room showed some signs of age, but it was clean and the bed was neatly made. I also appreciated the shared area, where they provided not only a water dispenser but also complimentary instant coffee.
My bus back to Manila was a late-night departure, so I asked if I could wait in the lobby. The staff smiled and said, ”Of course! You can also use the Wi-Fi if you need it.” Their hospitality was excellent, and they made me feel very welcome. I would happily stay here again."