อินน์ ใน บาเกียว

"I booked for their Deluxe room which specifically indicated in their listing that it has a balcony .At my surprise ,we were given a small mid room ,no balcony,only with a window blocked with another wall.The room was dark, no light coming from outside.I told the person incharged that was not the room that i booked but she insisted that all rooms with balcony was all occupied. I insisted that was not the room I booked until she gave in and trnsferred us to the 2nd floor with balcony. The room was bigger and better,however since the room is liocated near the road, you can hear all the loud noises coming from ouside esp the loud roar of vehicles and cars passing by. It was exhausting not to sleep at night.I hope that they can make their room sound proof."