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Had a relaxing time and planned to come back again. Just noticed that vouchers were only given after asking about it - not that I'm all interested but regardless if the guest will use it or not, it should be given to the guest upfront upon check in. Overall, relaxing and have a great time with friends and family was achieved. Thank you and keep up the smiles.

The staffs are so helpful and friendly! They tend to every request we had. The location is ok, near the tourist spots, but due to heavy traffic (tourists/weekend), it is quite hard to go somewhere. Buffet restaurant is open to the public, so we were a bit shocked that there were so many people and we were wearing our pajamas. Overall, we enjoyed our stay and will come back!

Perfect score even if TV isn’t a smart TV even in the year 2026. Who still watches cable tv? Anyway.. Staff is great, CR is clean and spacious, nice bed. Noise from Victory Liner is expected and did not bother me at all bec its proximity is the reason why I chose Microtel to begin with.

Stayed for 2 nights at Sotogrande Baguio and had a wonderful experience. We arrived a bit early before the check-in time, and the receptionists, Ms. Kiev and Ms. Mar was very accommodating and honest in updating us about the room status. Since the room was still being prepared, we decided to have lunch first at the restaurant. Ms. Jo from the restaurant was also very attentive and helpful in taking and serving our orders. What truly stood out was when Ms. Kiev personally went to the restaurant just to hand over our room key once the room became available. Such a simple yet thoughtful gesture was highly appreciated. Kudos to the entire Sotogrande Baguio staff for the excellent hospitality and special shout-out to “Boss D” of the F&B Department. Thank you for making my birthday get-away more comfortable and memorable. Highly recommended!

The location of this hotel is absolutely perfect. I booked this hotel for my parents, and they really appreciated how accessible it was to nearby restaurants, transportation, and sightseeing locations.

The room was very clean considering the hotel only opened recently. Staff was very helpful and attentive. We were allowed to check in 2 hrs earlier for free. They also kept our luggage safely tucked away after we checked out giving us the opportunity to go around the city without carrying them. Unfortunately, the gym and pool were still closed for renovation. The roof deck would’ve been an excellent place to spend time had it been given the thought and attention it deserved. The artificial turf was soaking wet and unsafe to walk on despite the fact that it didn’t rain that evening. It was a shame because the view of the surrounding area from the roof deck was easily the highlight of the hotel. Lastly, breakfast could have been better. The food options could have been thought out better. The ”tuyo” served that morning wasn’t edible leaving guests to choose between chicken afritada, luncheon meat, corned beef, and sautéed cabbage.

This hotel has some good points: 1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests. 2. Have greats restos and shops nearby. Also near the CJH Conference area. 3. Has ample parking and nice garden plus heated pool. However this hotel also needs improvement on the following areas: 1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience. 2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved. 3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted. 4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service. We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.

A perfect place to relax and unwind! The view was beautiful, the place was comfortable, and the Wi-Fi connection was great. The location was very convenient, and the entire transaction was smooth and hassle-free. Everything we needed was there; nothing more to ask for. We truly enjoyed our stay and would definitely recommend this place. Thank you for a wonderful experience! 😊

Terrible entrance, entry through basement carpark, needed to walk up 3 floors of stairs and no convenient stores nearby. The idea of walking sort of like under construction site is scary enough. Hotel was ok…location terrible.

Room was supposed to be 30 sq meters, but was 15 sq meters...including bathroom. The sink drain pipe had just been put in the bigger wall pipe...meaning it was not sealed at all and seawage smell was coming into the bathroom. We could smell it too in the room during the night.