BBea TanWe had a lovely 3-night stay at The Forest Lodge in Baguio! The service was warm and welcoming—special mention to the ever-helpful guards who went above and beyond, assisting us with umbrellas and our bags during the rainy weather. Housekeeping was attentive and made sure all our requests were promptly taken care of, adding to the comfort of our stay.
Our room was clean and cozy, though the TV was a bit small and dated, it didn’t take away from the overall experience. Nestled inside the serene Camp John Hay, the location was peaceful and perfect for a relaxing Baguio getaway. Looking forward to coming back!
ผผู้เข้าพักIt's our third time in this place and we were in a good room location for this visit. That gave us a very peaceful sleep during the night. And as always, cleanliness and friendliness of staff is present that is why we come back. Appreciate that we were allowed to check-in an hour earlier. Thank you!
ผผู้ใช้ไม่ระบุชื่อHighly recommended. The service and welcome are exceptional, as is the hotel’s exquisite forest location and ambience in Camp John Hay, Baguio. Although it’s quite an old hotel, the highest standards are delivered. It’s quite expensive, although the dining and drinking options are priced quite reasonably for a hotel of this nature. We really enjoyed a very relaxing stay, enjoying the outdoor views and easygoing classic charm. Great job, and thank you!
RRhea AulhornReturning Guest Disappointed – Urgent Improvement Needed
Stay: 15-17/Nov/25
Status: Returning Guest
We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit.
* Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture.
* Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones.
* Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency.
* Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision.
Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations.
ผผู้เข้าพักThis hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.
KKSD31We recently stayed at this hotel, and overall, it was a good experience. The hotel itself is clean and well-maintained, with friendly and helpful staff who made our stay pleasant.
The room was also clean and comfortable, especially the bathroom it was spotless, with no signs of prior use or any foul smells. However, the lack of an exhaust fan meant that any odors stayed trapped inside. Additionally, the room had no windows that could be opened for fresh air circulation. While there was an air conditioner, it still felt like the air wasn’t circulating well.
Breakfast was just okay nothing special. The selection was quite limited, so you’re left with only what’s available. Compared to Elizabeth Hotel, which is more affordable and offers a more appetizing breakfast buffet with a wider variety, this was a bit of a letdown.
As for amenities, the hotel offers a jacuzzi and a heated pool, which is great in theory. However, their location in the middle of a restaurant makes it awkward to use since you’ll likely have an audience while swimming.
We also tried the Japanese restaurant on the mezzanine level. The food was good and affordable, but the sashimi was cut too thick about an inch which made it difficult to eat.
Despite these minor inconveniences, I highly recommend this hotel for its exceptional cleanliness. If cleanliness is a top priority for you, this hotel is a great choice!
ผผู้เข้าพักI stayed at Selandra and it truly exceeded my expectations. At first, there was a minor issue, but the host quickly resolved it with such grace and professionalism. She made sure I was comfortable and even asked if I had any questions or concerns about the place—she was more than happy to help. Her hospitality was genuinely warm and reassuring.
I celebrated my 25th birthday here, and I couldn’t have picked a better place. The space is not only aesthetic and peaceful, but also reliable for remote work—the internet connection was solid throughout my stay. If you're looking for a quiet and beautifully designed place to unwind, this is perfect. Definitely a 10 out of 10.
Just a small note: the location is a bit tucked away, so if you're not into long walks, it’s best to book a Grab going to and from the listing, especially since it's not along the main road. But aside from that, everything was amazing. I highly recommend her place!
ผผู้เข้าพัก⭐️⭐️⭐️⭐️⭐️
Clean Hotel, Room smells good, Easy to check in/out, Staffs were kind and welcoming. Wi-fi connection is good.
⭐️⭐️⭐️
Breakfast Buffet Masarap yung food pero konti lng ung selection pag ngkataon puro pa pork/ beef sana may veggies and seafoods din. And sana include n lng din yung egg wag na on the spot n lulutuin ksi humahaba ang pila
⭐️⭐️
Best location ito if may sarili kang car😊
Yun nga lng malayo sa mismong town. Wala msyadong Taxi kaya no choice magpapabook k tlga ng GRAB (200+ ang taxi fare pag grab pero pag regular nsa 100 or less) One thing nakakahilo yung paakyat s main lobby ng hotel, spiral ramp ksi tpos ang tarik pag di sanay un mgdrive mhhirapn tlga ska sana may nag aassist dun sa pag akyat at pagbaba ng sasakyan pra di nagkakasalubungan at maiwasan yung disgrasya.
ผผู้ใช้ไม่ระบุชื่อThere are a few points would like to bring up
1. The ceiling fan in the room is functional,
However, the wind is totally not strong enough, so turning it on means not turning it on.
2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no.
3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way.
4. Suggest to have USB socket ports at the bed side would be more convenient
5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room.
6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively
7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore.
8. Breakfast not much selection. And many staffs at the counter
9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service.
Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then.
Thank you!
ผผู้เข้าพักThe hotel and staff were fine . The amenities over the road were excellent. Great restaurants and patisserie. Location was a nightmare to get to and from Baguio centre . But that was mainly due to it being the busiest most unfriendly city in the Philipunes. Not to be recommended to westerners