"Kingsbury hotel is in a prime location closer to the beach activities. Some rooms are with sea view. Shopping mall is nearby that offers variety of shops and services.
Restaurants provide wide selection of food options with local and international cuisines.
The rooms are carpeted which emits old odour. The room furniture needs modernising.
We experienced issues with booking. They couldn’t find our booking and gave us a room in a lower floor and the furnitures were old with smelly carpet. On my complaint, we were upgraded to a suite room in a higher floor which was classy and the view was excellent. Don’t know I can afford to stay in a suite.
The staffs were helpful. I didn’t have a chance to use all amenities but I noticed there were many options.
I will stay again if I am given a room in a higher floor or if I can afford a suite room."
"We’ve booked a 2-bedroom room and it is just perfect. Nothing to complain at all. Spacious and clean room. Everything is just right. Will defo staying here again. The only thing is that we hope the room service can be 24/7 or extend till midnight at least."
"I stayed three nights at Fairway Colombo and the hotel delivered a modern, efficient experience. The highlight is the use of robot technology for deliveries, which adds convenience and consistency to the service. Check-in was smooth, and staff were courteous and well-organized throughout the stay.
The room was clean, comfortable, and well maintained, with reliable Wi-Fi and all essential amenities. Housekeeping was punctual and unobtrusive. The hotel’s location near the Dutch Hospital area made it easy to access dining and attractions on foot.
Overall, Fairway Colombo provides a smart, contemporary stay with good service and a unique tech-focused touch. A strong option for both business and leisure travelers looking for convenience and modern comfort."
"Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious.
Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready.
Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait.
Pool, restaurant, and bar staff are all great. Very personable and accommodating.
Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool.
Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people.
Overall a great experience and will definitely stay here again if I’m in Colombo."