"The staff were very helpful and welcoming upon arrival, always willing to assist with anything we needed. However, when we first entered our room, there was a very strong smell of paint. We were told it had just been painted, but the odor was so intense that staying there would likely have caused discomfort, so we requested a room change. They accommodated our request, although the only available option was a smaller unit.
Another point worth noting is that Trip.com indicates the hotel accepts a cash deposit, but at check-in we were informed that only card payments were allowed, which was inconvenient. Additionally, the room had some constant noises throughout the day and night — I couldn’t identify the source, and they continued even with the air conditioning turned off.
There is also a vending machine right at the hotel entrance, but it was not working properly. I inserted money and did not receive the products; however, the front desk staff promptly assisted me and helped resolve the situation, which I appreciated.
Aside from these issues, the hotel offers good value for the price, and the location is excellent, making it easy to get around and access nearby attractions."
"Hotel facilities are great, I highly enjoyed the pool, hot tub and the fitness center. As for the amenities, shampoo and conditioner were only replenished once despite hanging the sign asking for more on the door. The same goes for the tea set. Unfortunately there were no kettle in the room. The room itself was nice and spacious, with a large TV and a study table."