"This is a jungle hotel with a very elegant style. I really like their breakfast. Their staff are very friendly. When I arrived, I couldn't pay the taxi fare with a credit card. Their staff Boony (I'm not sure about the spelling) helped me using the hotel's POS machine."
"We loved our bungalow, as it was well-designed, had a functional kitchen, and many useful gadgets like an iron, a hair dryer, or umbrella for sunny weather. The shared area had a lovely vibe and was perfect for recharging mentally with all the greenery, pool sounds, and chirping birds. We could even squeeze some physical activities into our routine, as the place had a dedicated space for yoga with mats, small dumbbells, and resistance bands. We were lucky to have the whole place to ourselves, although the presence of the security guard was comforting. Our host was friendly and helpful, answering our questions on WhatsApp or providing tips on hustle-free navigation in the Tulum jungles."
"This hotel is great value for money in terms of all you can eat and the price. The hotel does feel too overcrowded there are so many sun beds on the beach that it takes away from the beach. The hotel did not warn about seaweed before arrival and it was very 50/50 in terms of staff friendliness"
"The check-in instructions to get the key from a box etc are very confusing and incorrect—someone is there to meet you but you need data in order to send them a text to say you’re there. Not ideal for travellers, but other than that the place was great—a playground for kids, comfy and clean inside the domes, good price and filtered water available."