"Fantastic location with beautiful Nile views — I could even see the Pyramids from my balcony. Breakfast had a wide variety of options, and it was convenient to have an on-site ATM with no extra fees. However, the staffs at the main entrance came across as a bit pushy (not sure if it’s a cultural thing or just individual attitude). Check-in and check-out were also quite slow, with about a 10–15 minute wait both times. The biggest issue was the hair dryer: it was very old and visibly damaged, patched with white tape, and it actually gave me an electric shock as it cracked while I was using it. This really shouldn’t happen at a well-known hotel chain."
"I stayed at your hotel from February 16 to February 18. Because I left in a hurry this morning, I accidentally left my slippers in the room. My room number was 631.
I will be returning to stay at your hotel again from February 21 to February 24. Could you please help keep my slippers until I return?
Thank you very much.
Wu Ming Feng"
"I have a memorable experience during my stay FG room with full Nile View with Lounge Access. FG team members are well trained, patient, professional and more. What impressed me most was their food. Food and beverages were delicious. One of the staff asked me what I want to order for my dinner, then I said I'm vegetarian. The staff helped me to confirm with chef regarding my request and at the end served me a vegetarian spaghetti. It was so delicious. Besides that, the check-in and check-out process was very smooth. I like the welcome drink and chocolate too. Thanks to the FG teams, thanks to cleaner (cannot remember his name) and thanks to Irish as well."