"The idea of viewing the tarmac at a hotel room is fascinating! The room (Deluxe King) is very spacious, beautiful and clean.
I don't find the room noisy despite the location.
I had my cat with me and cat litter, litter box and bowls were provided and prepared in advance.
I love the brand and scent of the toiletries provided, le labo Rose 31."
"The hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand.
Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed.
They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help.
Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for."