If there would be a Champions League for hotels, Rixos Tersane would win it. The nature of my media profession necessitates many hotel stays in many countries. Usually I cannot wait to go home. This time everything was different. Welcome? I felt as a family member, not paying guest. Design? Beautiful. Rooms? Perfect size, waterfront views, very comfortable beds, seating area, desk to work on, well above average storage space, and then the bathroom... history in the building, on the walls, there are books to read or consult about city and country. Food and beverage? Best I had in years at a hotel, from breakfast to dinner. Breakfast in particular is out of a stylish Hollywood movie. If a convention or conference is coming up - book it here. 2000 happy delegates? Easy :-) But there was something else, too: the team, their staff. How a hotel is managed reflects in staff attitude. According to my opinion and I spoke with many, this hotel must have the best possible management anywhere in the world. Thank you!
Myself and partner stayed for 4 nights. Before arrival, I received regular emails from the hotel and they told me they would be giving us a lovely room as I informed them it was our anniversary and we are excited to visit Istanbul. We arrived at the hotel quite later than expected due to our flights getting delayed. We were shown to our room and it looked nice, but I must admit I was expecting more. But it was clean and the view outside was beautiful. We could see all the landmarks and a lovely view of the Bosphorus. We went out to explore and came back to the hotel around 10 pm. We decided to have a drink in the lobby. The lady instructed us we must pay cash for our drinks. This seemed odd, but we paid in cash. When we took our drinks and sat down within 5 minutes later a couple paid for their wine, and the same lady had the card machine to take card payment. I called her over and she seemed reluctant to acknowledge me. After my persistence, she asked how could she help me. I asked why we were forced to pay in cash and those guests had just paid with a card. She walked away and the manager came over. I told him we were guests at their hotel and what had happened. He explained the machine wasn’t working when we wanted to pay, but it is working now so if we wanted to we can now pay by card. We didn’t bother to do this as I wanted to understand the reason. It did seem they wanted cash payment in case we did a runner…also strange how the machine suddenly worked 5 minutes later. It did annoy and upset us both as we didn’t believe the explanation. When we went up to our hotel room we noticed a bad smell. We didn’t notice this earlier, but my partner described it like a perm solution (Not pleasant at all). In the morning we called reception. Housekeeping came up and they were unable to speak English. They went into the bathroom and filled up the air spray dispenser. I called reception and was baffled that this was the fix. I explained that there is clearly a more underlying issue and that masking the smell will help, but not resolve the issue. The next day reception was very helpful and they moved us to a nicer room with a better view. However, no air freshener in the bathroom so this is not consistent in all rooms. This makes me think we were deliberately given a bad room, despite their promise of a lovely room for our anniversary. There were lots of positives though. Some of the staff are very polite and helpful. (not all of them. We found some to be quite rude to us) The staff on the front desk were always so friendly and nice. The staff during breakfast were also very friendly. Although they don’t all speak English I had some difficulties determining if there was meat in a specific food item. So if you have allergies there could be a slight risk here. Something I think the hotel needs to resolve. But the food during breakfast was fantastic. So many options and the food was always varied and fresh. The hotel itself
With a stay at Wanda Vista Istanbul in Istanbul (Bağcılar), you'll be a 5-minute drive from Mall of Istanbul and 9 minutes from CNR Expo Center. This 5-star hotel is 11.5 mi (18.5 km) from Grand Bazaar and 11.7 mi (18.8 km) from Egyptian Bazaar.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 127 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
The hotel staff were kind and courteous from the get-go. We were delighted to receive an upgrade and were impressed by the size of the room.
All facilities within the room were kept in excellent order. However, some attention to cleanliness was lapsing. We found dirty handprints on the TV and walls. This, however, was rectified with housekeeping.
Breakfast was included in our package but the range and quality of food was not very good. At one point, during our stay, there was nowhere to sit, and our plates were cleared away before we had finished our food.
The location is about 30 mins away from the main tourist sites, but the Mall of Istanbul is a 15-minute car journey away. This is a great mall for shopping, entertainment, and getting something to eat. There is also an outlet mall 10 mins walk away that has a supermarket, fast food restaurants and a few branded shops.
Overall, I was pretty pleased with the hotel and would stay again.
Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!
A stay at Swissotel The Bosphorus Istanbul places you in the heart of Istanbul, within a 15-minute walk of Dolmabahce Palace and Bosphorus. This 5-star hotel is 2.7 mi (4.4 km) from Taksim Square and 3.2 mi (5.1 km) from Galata Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a health club, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Sabrosa Restaurant, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Istanbul? This hotel has facilities measuring 41767 square feet (3880 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 566 guestrooms featuring minibars and espresso makers. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
XXena2024.08.13
It is a very nice hotel. The Executive Lounge and the Rooftop Bar are on the highest Floor where you have a fantastic View of the Bosphorus and can enjoy delicious Food. Our Room was very large and very clean. When we arrived there was a Fruit Basket, different Variations of Chocolate and a Bottle of Wine served on our Table even though we don't drink Alcohol i found it very accommodating. The Breakfast is wonderful and there are many different flavors. The Coffee was unfortunately not good so I drank Çay. You can walk 10-15 Minutes and then you will pass various small Cafés, Supermarktes and Restaurants.
I recommend this Hotel because it’s worth a Visit
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Came for a short break to Istanbul with my wife. The hotel is literally a 2-3 minute walk to the nearest tram. The rooms although small, are comfortable with very good AC. The hospitality is absolutely amazing, and the breakfast spread is good and always changing. Had an issue with my room initially but the guys in reception took care of that very quickly. For the price point, location and hospitality - it was brilliant.
AAries TravellerWe stay in Crowne for 2 night. We arrived a little bit early and the lady let us checked in slightly early and they even upgraded our room ( we are very lucky).
They have lots of option for breakfast. The tram station is 5 minutes walk. You can get around the city with tram.
We will come back to Crowne after our Konya and Cappadocia trip. It's definitely worth it to stay in this hotel.
ผผู้เข้าพักÇok temiz bir otel lüks döşenmiş kaliteli hizmet veriyor çalışanları guleryuzlu yeni İstanbul havalimanına olan yakınlığı yüzünden tercih etmiştim pişman olmadım on dakikada otele vardım otel beklentilerimin çok üzerindeydi