ผู้เข้าพัก
10 ตุลาคม 2024
I came to Turkey for surgery and booked this hotel a day before the surgery, and for 3 days, after it to my departure. Apart from location, nothing was fine with this place. This definitely is not 4* hotel, the room I was given was size of single with double bed in alcove, NO WINDOW. Everything was tired and dirty, even the picture on the wall was on one side. Total joke, I complained they gave me a bigger room with a window, here where become interesting... the window actually is facing internal housekeeping storage in the corridor, really? I had a few hours to sleep as I needed to get up at 4 am to go to the hospital. I asked for a wake-up call, I didn't get it, but it doesn't matter as I couldn't sleep from noise anyway. I also couldn't stop the water after shower. There was no way to back here after my surgery. I cancelled all the rest of the bookings and moved to a neighbourhood hotel. Management must review and take seriously my comment. This is not Turkish hospitality.
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