82 รีวิว
Hilton Istanbul Kozyatagi
Kadikoy อิสตันบูล|0.57km จากAvrasya Yeni Sahra Alişveriş Merkezi
การจองล่าสุด 23 ชั่วโมงที่แล้ว
My entire stay at the hotel was excellent and pleasant from the very beginning to end! The hotel staff was absolutely amazing in all areas and all aspects of guest services and care. I am very impressed by the level of professionalism and positivity that I experienced from the moment that I stepped into the hotel. When I checked in, I had the pleasure of having Emre assist me. Emre was very professional, helpful and acknowledged me as a Diamond member. Throughout my stay, he graciously assisted me with any questions that I had along with providing me with recommendations for sightseeing and restaurants. Ali and Emirhan were also very helpful and gracious as well. They introduced me to Levent, their manager. I was able to let Levent know how happy I was with Emre, Ali and Emirhan's helpfulness, professionalism and level of service! Additionally, I had the pleasure to meet Esref Gun, the Banquet Manager. Esref is definitely a valuable resource to the Hilton Kozyatagi! He personally sought me out in the restaurant to introduce himself and offer his assistance during my stay as well as gave me beautiful fresh fruit plates and beverages that were delivered to my room. His graciousness and hospitality were so appreciated. The fresh fruit plates were such a nice touch and something I will always remember! The Executive Lounge and restaurant staff were amazing! Meryem, in the Executive Lounge, was so attentive, pleasant and hospitable! The restaurant staff were equally as attentive, pleasant and hospitable! Miroy and Burak were so attentive and friendly! And Neslihon, the breakfast chef, was so good! She actually remembered my omelet each morning without me having to ask. The food that was served in the Executive Lounge and restaurant for breakfast was absolutely delicious and of the highest quality! Honestly, the best food that I have ever experienced at a Hilton Hotel! My compliments to Esref to his banquet team of chefs, as well as to the Executive Lounge and restaurant staff!
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75 รีวิว