โรงแรมพร้อมWifiในเปอร์โตวัลลาร์ตา

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

The hotel is super close to the beach. I had one of those rooms where you can see the beach partially. The bed was good and big. The closet also big. I had balcony. There was no AC at the room but if you leave the AC from the living room ON and the fan ON the fresh air comes to your room too indeed. There is a big security box. The kitchen has cups, plates, silverware, wine opener, big fridge, coffee maker, pans, etc. They give you soap for dishes ONLY if you ask for it. Only one toilet paper in the bathroom.The room can be cleaned ONLY in the 3rd day after you arrived. There is a little room where you can put trash close to the stairs. I really got super annoyed internet could ONLY work in the room. So if you need internet in the balcony, living room or kitchen FORGET IT. As a solo traveler internet was very important to me because I needed to stay connected with people. All my phone data finished in the 2nd day at the beach. This hotel really need to work to fix this internet issue. It is not fun to be there alone with no internet during a super HOT day.

Had to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it. But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.

Loft Hotel Malecón is an outstanding boutique-style hotel located in the heart of downtown Puerto Vallarta, just one short block from the ocean and the iconic Malecón boardwalk. The location is ideal for travelers who want to be within walking distance of the beach, restaurants, nightlife, shopping, and cultural attractions. Despite being centrally located, the hotel maintains a peaceful and relaxing atmosphere. Guests enjoy excellent value for the price, with spacious, modern rooms that feel more like private lofts than standard hotel accommodations. The hotel features a beautiful outdoor pool, optional breakfast service, and exceptionally warm, professional staff who truly make guests feel welcomed and cared for. The rooms are known for being large, clean, and extremely comfortable, offering far more space than typical hotels in this price range. Whether you are visiting for business, a romantic getaway, or a vacation with friends, Loft Hotel Malecón delivers comfort, convenience, and top-tier service at an affordable rate.

Our room was 2 feet from the elevator in the main lobby! We can hear every single person talking and walking by our door as well as kids screaming because the ice cream shop was 15 feet away. The amount of pressure they are putting on every single guest to go and attend the timeshare promotion is unbelievable. If you attend, usually they give you some decent gifts. We get a $200 voucher to spend on the food and drinks. Most of the time they didn't want to take vouchers, or you had to spend the whole $50 at once because the rule was not money back. So if we spend $30 or $40 we have to give them $50. The food was everything but good. The promotional taco dinner was disgusting, with dry fish, beef with no flavor, and dry and overcooked chicken. And they didn't accept vouchers. I went back home with an unused $50 voucher in my pocket because I couldn't use it. Ramon and Martin from the front desk were the nicest, warmest, and friendliest people I ever met. All the servers and workers are very hard-working people.

ข้อดี: -ทําเลดี -ห้องพักใหญ่ - ใกล้กับ Malecon ข้อเสีย: - คนเยอะเกินไป -เสียงดัง - ตัวเลือกที่แท้จริงสําหรับมื้อกลางวันเท่านั้นคือร้านบุฟเฟ่ต์ของพวกเขา - สระว่ายน้ําไม่ค่อยสะอาด - แชร์เวลา - พนักงานน่าจะเป็นมิตรกว่านี้หน่อย - บุฟเฟ่ต์ วุ่นวาย/แออัดเกินไป เราชําระเงินผ่าน Trip.com สําหรับห้องพักพร้อมบุฟเฟ่ต์อาหารเช้า พนักงานเช็คอินบอกว่ายังไม่เสร็จและเรายังต้องจ่ายค่าห้องและบุฟเฟ่ต์แยกต่างหาก หลังจาก 2 ชั่วโมงของการสับสนและรอกับเด็ก 1 ขวบ ในที่สุดก็ได้รับการแก้ไข พนักงานไม่รู้สึกเสียใจหรือขอโทษสําหรับความผิดพลาดของพวกเขา

I don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms. I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.

โรงแรมสะอาดและเงียบสงบและเตียงนอนสบาย หน่วยของฉันกว้างขวางและห้องนอนสว่างไสวด้วยแสงแดด ฉันรู้สึกขอบคุณมากที่มีตู้เย็นขนาดเล็กไมโครเวฟและเครื่องชงกาแฟ ห้องสวีทนั้นไร้สาระมาก - ผนังเต็มไปด้วยการตกแต่งและเฟอร์นิเจอร์น้อยมาก ฉันหวังว่าจะมีโต๊ะทํางานสําหรับแล็ปท็อปของฉันและกระจกเต็มตัวสําหรับแต่งตัวตอนกลางคืน แรงดันน้ําทั้งอ่างล้างหน้าและฝักบัวต่ํามาก และการบํารุงรักษาไม่สอดคล้องกัน - ไม่มีที่วางกระดาษชําระ (ดูเหมือนว่าผนังแตกและไม่ได้เปลี่ยน) และประตูห้องสวีทเปิดไม่เต็มที่ก่อนที่จะขูดพื้น ตัวโรงแรมเองไม่มีสิ่งอํานวยความสะดวกพื้นฐาน เช่น พื้นที่เลานจ์ ดูเหมือนว่าจะมีลานบนดาดฟ้าแต่พื้นที่นั้นยังไม่เสร็จและพนักงานใช้สําหรับเก็บของและซักรีด ข้อร้องเรียนที่ใหญ่ที่สุดของฉันคือเวลาแขกของพวกเขาตั้งแต่ 9.00 น. ถึง 21.00 น. นั้นเข้มงวดมาก ซึ่งฉันไม่รู้จนกระทั่งฉันเช็คอิน และฉันจะไม่จองที่นี่ถ้าฉันรู้ว่ากฎนั้นมีอยู่ ฉันพยายามพาผู้ชายสองสามคนกลับบ้านจากคลับและเจ้าหน้าที่อํานวยความสะดวกต้องการเรียกเก็บเงิน 300 สําหรับคนที่สอง ถ้าฉันต้องการแค่ที่สําหรับนอนฉันจะอยู่ที่นี่อีกครั้งมิฉะนั้นฉันจะไม่

La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega

We arrived for our 10 day stay and at the check in we were informed that the Family pool was closed for renovations and that all guests were using the Adult Only Pool. (which is considerable smaller. Needless to say the pool was packed with children with water toys etc, jumping splashing ( having lots of fun) It was difficult to sit by the pool as all the chairs were taken very early in the day and getting into the pool to relax was not possible. If we had known we would have booked somewhere else as this really affected the enjoyment of our vacation. Also the front lobby staff tried to tell us on our last day lunch was not included. I showed them the email that you had sent. They were not very accommodating and reluctantly let us have lunch. Left a bitter taste