คริสตัล แกรนด์ ปูเอร์โต วัยาร์ตา ออล อินคลูซีฟ

Our stay was awesome!

Nos encantó el resort fui con mi mejor amiga a The Hacienda el personal fue más que atento especialmente Carlos en la piscina merece un aumento! Al igual que Mónica y Hugo que nos dejaron estar en las instalaciones hasta las 3pm . Muy limpio el buffet estuvo bien la comida está 8/10 por falta de variedad pero la que había estaba deliciosa. Volveremos pronto ! Recomendamos las habitaciones swim out !!!

總體來說這家全包式酒店只能說湊和的住可以，不要抱有任何太高的期望。 酒店🏨：酒店有點年紀，房間跟所有的設施上都可以明顯感受到。這方面其實不礙事，畢竟這種事情難免的。設施都能用只是感官上的問題。這次入住唯一的亮點就是服務。這邊的員工都非常的友善不會臭臉。 食物： 這方面就不是很行了。餐廳衛生需要加強因為蒼蠅🪰蚊子能見度很高（一定要帶防蚊液啊）。吃的東西款式都差不多，法式料理吃的牛排跟前一天牛排餐廳吃的一模一樣。擺盤也是一樣的🤣。走到放題的餐廳結果他們也是吃的差不多。東西味道不錯只是花樣沒那麼多。 海灘🏖️： 跟Cancun沒的比，這邊的沙灘不是像Cancun那種白色沙灘。Puerto Vallarta的沙灘顏色比較深，石頭也比較多（至少這個酒店的沙灘是這樣） 酒店附近： 酒店位子出來往上或是往下走10分鐘都有購物中心。附近走路距離有貢茶的奶茶店。超市，oxxo便利商店也都離酒店不遠。街道景觀不是很高大上可是總統來說還是安全的。我帶著女兒出來閑逛都沒覺得有危險。只要走在大街上其實沒什麼問題。

El hotel si está bonito pero el serivicio como bebida y comida es muy baja calidad para lo que estás pagando

Overpriced and not a 4 star. All smoke and mirrors. Food is horrible , not enough variety. Not well stocked bar, watered down drinks, pool side bathrooms very dirty not kept up through out the day. Didn’t enjoy the raccoons running through the restaurant at night or jumping on my beach lounger along with the giant iguanas that would climb up on chairs, and take a swim in the pool . Our oceanfront room had a plastic table and chair , yes 1 chair inside . Bathroom shower stall leaked under the glass into the room. Shall I go on?

Resort is a bit rundown. The floor of our room was very dirty, we had to wash a large sticky area ourselves. We paid for an ocean view upgrade but barely had a view, and our room was above the kitchen so we always had the greasy cooking smell

This resort is fabulous. The staff and top notch and so friendly and helpful. The resort is clean and well maintained. Food is great with quite a bit of variety. Definitely recommend.

Our room was amazing as we had our own private pool. The staff are excellent and so darn nice. There was some cartel violence during our stay, and the very limited staff that worked around the clock ROCKED even through their fears, lavk of sleep, and not being able to leave to go home to their families. Is it an older hotel?Yes, are they renovating and doing upgrades?Yes, but despite all that, we are most definitely coming back year after year. This is our place.

Staff wasn’t friendly. There is construction going on next door. Thats no where mentioned. They gave us room construction facing but after multiple requests they changed it. Overall below average stay. Restaurants not kids friendly & kids friendly timings book super quick. Will not stay again.