โรงแรมพร้อมWifiในเบอร์นเมาธ์

เตียงเดี่ยวขนาดกําลังดีในห้องเตียงแฝด สะอาดและเป็นระเบียบเรียบร้อย เครื่องปรับอากาศดี อาหารเช้ามากมาย Defo พักอีกครั้ง

2nd time to stay here, always enjoyed it. The location is perfect, close to the pier, bars and restaurants. the Rooms are very clean. Staff are very friendly. Paul is very helpful

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

ทําเลที่ตั้งดีเยี่ยม ห้องพักในโรงแรม ล็อบบี้ และสระว่ายน้ําสะอาดและสะดวกสบายมาก ห้องพักกว้างขวาง สว่างสดใส มีเตียงนอนสบาย ห้องน้ําก็ดี POOL ดีมากและดีที่มีสิ่งนี้ในโรงแรม อาหารเช้ายอดเยี่ยมมีตัวเลือกหลากหลาย เราสนุกกับสิ่งนี้

เราแค่ต้องการฐานที่เชื่อถือได้ยินดีต้อนรับปลอดภัยและสะอาดสําหรับหนึ่งคืนในราคาที่ยอดเยี่ยมและเราได้รับสิ่งนี้ในลากูน่า มันไม่ได้ตกแต่งเช่นไม่มีตู้เย็นในห้องหรือการตกแต่งที่เลอะเทอะไม่มีเครื่องใช้ในห้องน้ําโบนัส ... แต่นั่นคือสิ่งที่เราไม่ต้องการ มันเป็นห้องพื้นฐาน แต่สะอาดสะอ้านพร้อมสิ่งจําเป็นทั้งหมดที่คุณต้องการสําหรับการเข้าพักที่ดีในคืนที่ดี เตียงทําใหม่ 2 เตียง ห้องไม่รวมฝักบัวน้ําอุ่น ผ้าเช็ดตัวและผ้าพันคอสําหรับ 2 คน ทีวีพร้อมรีโมท WiFi อุปกรณ์ชงชาและประตูล็อคพร้อมระบบรักษาความปลอดภัยตลอด 24 ชั่วโมง โฮสต์ที่อบอุ่นเป็นมิตรและมีประสิทธิภาพและเรามั่นใจมากว่าเราเลือกสถานที่ที่สมบูรณ์แบบสําหรับงบประมาณของเรา เราอยู่ไม่ไกลจากชายหาดและเมืองและร้านค้ายามดึกที่สะดวกสบายเดินเพียงไม่กี่นาที คราวนี้เราไม่ได้สัมผัสกับสิ่งอํานวยความสะดวกอื่น ๆ ที่มีอยู่เช่นสระว่ายน้ําห้องเล่นเกมหรือบาร์ / ความบันเทิง แต่มันดีที่รู้ว่าพวกเขาเป็นตัวเลือก ขอบคุณที่ทําให้การเดินทางของเราเป็นลากูน่าที่น่ารื่นรมย์ เราวางแผนที่จะกลับมาในอนาคต

Clean room, ample space, bed was super comfy and great TV with many channels. Could hear next door’s TV slightly. Bathroom smelt like someone had been smoking in there for years, even showering and leaving the door open wouldn't help clear the smoky/musty smell. Felt like it was stuck to the walls. Otherwise, great stay! 15 min walk to town.

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

Reception and breakfast staff were excellent. Our family room (Ken dodd) was very big and comfortable. We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions. 3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.

I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!

Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much