โรงแรมติดทะเลในเบอร์นเมาธ์

Overall it's a great location and the facilities are really good, particularly the indoor pool and the gym,. The room was in serious need of a refurb (there were holes in the walls) and cramped (family room for 4) but we slept well in the beds. Not having a shaver plug in the bathroom also didn't help. We pre-paid for breakfast and found it a bit lacking. Although there was quite a bit of variety (coffee, tea, cereals, toast, bread and pastries, english breakfast items like beans, scrambled eggs, black pudding, sausage, etc.) the quality could be quite a bit better with a bit more attention/care. For example, the scrambled eggs were quite dry and tasted almost like plastic, while the black pudding was really dry. I think this could be resolved either by having rotation of the food so it's not sitting in the heaters too long, e.g. breakfast starts at 6h30 and we always went around 8h30, meaning the food there was sitting for nearly 2 hours.

2nd time to stay here, always enjoyed it. The location is perfect, close to the pier, bars and restaurants. the Rooms are very clean. Staff are very friendly. Paul is very helpful

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.

Staff were all very polite , friendly and helpful. Location was good. Close to beach and town centre Room was nice, decor was a little outdated but had lovely views. Pool, hot tub and sauna was a bonus , very clean and throughly enjoyed using them. Hotel itself was very plush. Enjoyed staying there.

ทําเลที่ตั้งดีเยี่ยม ห้องพักในโรงแรม ล็อบบี้ และสระว่ายน้ําสะอาดและสะดวกสบายมาก ห้องพักกว้างขวาง สว่างสดใส มีเตียงนอนสบาย ห้องน้ําก็ดี POOL ดีมากและดีที่มีสิ่งนี้ในโรงแรม อาหารเช้ายอดเยี่ยมมีตัวเลือกหลากหลาย เราสนุกกับสิ่งนี้

Heathlands Hotel is located in a very good location that is a short walk to the beach. Parking at the hotel costs £5 for 24 hours. It is reasonably priced. The hotel is clean and the staff are very pleasant, professional and helpful. I would stay here again when I come back to Bournemouth.

เราแค่ต้องการฐานที่เชื่อถือได้ยินดีต้อนรับปลอดภัยและสะอาดสําหรับหนึ่งคืนในราคาที่ยอดเยี่ยมและเราได้รับสิ่งนี้ในลากูน่า มันไม่ได้ตกแต่งเช่นไม่มีตู้เย็นในห้องหรือการตกแต่งที่เลอะเทอะไม่มีเครื่องใช้ในห้องน้ําโบนัส ... แต่นั่นคือสิ่งที่เราไม่ต้องการ มันเป็นห้องพื้นฐาน แต่สะอาดสะอ้านพร้อมสิ่งจําเป็นทั้งหมดที่คุณต้องการสําหรับการเข้าพักที่ดีในคืนที่ดี เตียงทําใหม่ 2 เตียง ห้องไม่รวมฝักบัวน้ําอุ่น ผ้าเช็ดตัวและผ้าพันคอสําหรับ 2 คน ทีวีพร้อมรีโมท WiFi อุปกรณ์ชงชาและประตูล็อคพร้อมระบบรักษาความปลอดภัยตลอด 24 ชั่วโมง โฮสต์ที่อบอุ่นเป็นมิตรและมีประสิทธิภาพและเรามั่นใจมากว่าเราเลือกสถานที่ที่สมบูรณ์แบบสําหรับงบประมาณของเรา เราอยู่ไม่ไกลจากชายหาดและเมืองและร้านค้ายามดึกที่สะดวกสบายเดินเพียงไม่กี่นาที คราวนี้เราไม่ได้สัมผัสกับสิ่งอํานวยความสะดวกอื่น ๆ ที่มีอยู่เช่นสระว่ายน้ําห้องเล่นเกมหรือบาร์ / ความบันเทิง แต่มันดีที่รู้ว่าพวกเขาเป็นตัวเลือก ขอบคุณที่ทําให้การเดินทางของเราเป็นลากูน่าที่น่ารื่นรมย์ เราวางแผนที่จะกลับมาในอนาคต

The hotel is quite old it’s not new and the amenities are not good at all they are no soaps some of the room heater doesn’t work we had to switch three rooms cause they were many issues going on but the service was good but not the worth the price

Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much