โรงแรมพร้อมอาหารเช้าในเบอร์นเมาธ์

Everything is good apart from sink in toilet has large cracks and no mushrooms fried egg in breakfast

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.

สุขอนามัย: 👍👍👍👍👍 สิ่งแวดล้อม: 👍👍👍👍👍 บริการ:👍👍👍👍👍 สิ่งอํานวยความสะดวก: 👍👍👍👍👍 ความคิดเห็นทั่วไป: 👍👍👍👍👍

We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.

Stayed here in March 2026 with my family. Overall below average experience. There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling. Outdoor pool was closed due to season but heated pool was also not functional. Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds. I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :) Breakfast options were good. Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.

ทําเลที่ตั้งดีเยี่ยม ห้องพักในโรงแรม ล็อบบี้ และสระว่ายน้ําสะอาดและสะดวกสบายมาก ห้องพักกว้างขวาง สว่างสดใส มีเตียงนอนสบาย ห้องน้ําก็ดี POOL ดีมากและดีที่มีสิ่งนี้ในโรงแรม อาหารเช้ายอดเยี่ยมมีตัวเลือกหลากหลาย เราสนุกกับสิ่งนี้

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.

ทําเลที่ตั้งของโรงแรมดีมาก เดินไม่ไกลจากหาดบอร์นมั ธ และหาดบอสคอมเบ พนักงานก็ช่วยเหลือดีมาก อย่างไรก็ตามโรงแรมต้องการการอัพเกรดอย่างแน่นอน ตู้แตกประตูห้องอาบน้ําเสียงดังเอี๊ยด ผ้าเช็ดตัวที่ให้มาก็ไม่สะอาด ในคลื่นความร้อนพวกเขาให้พัดลมแก่เราซึ่งแทบจะไม่ให้ความเย็นใด ๆ เว้นแต่คุณจะนั่งจากพัดลม 20 ซม. เมื่อเราขอพัดลมอีกตัว พวกเขาขอให้เราหยิบมันขึ้นมาจากแผนกต้อนรับ สั่งอาหารถึง 20.00 น. เท่านั้น ซึ่งไม่มีในวันหยุดธนาคารในวันจันทร์และไม่มีข้อมูลล่วงหน้า อาหารเช้าก็โอเค วิวจากห้องของเรานั้นยอดเยี่ยมมาก แต่แค่นั้นแหละ

I enjoyed the location of this hotel. It was so close to the beach. The hotel did not serve breakfast due to construction I assume. However the sister hotel next door , the Carlton treated us as their own guests. The rooms were roomy and clean when we arrived. Towels and bedding clean and super white. Bed was comfy, view spectacular even if we did not have a front facing view. Side view still provided a good view of the sea. East cliff was in walking distance of city centre and beaches. Lots of eating establishments on beaches and city centre. A QR code at reception need to be scanned and service requested if you needed any room services. Due to our short stay, we did not request any services. Breakfast at Carlton very good. Sustained us while we spent whole morning into late afternoon at the stunning beaches. Staff were extremely helpful and friendly. Cost was reasonable. Hotel reception area is beautiful. Our hotel stay was fit for the purpose we intended for our short stay.