โรงแรมพร้อมอาหารเช้าในเบอร์นเมาธ์

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

ฉันต้องตะโกนใส่พนักงานต้อนรับทุกคนเพราะทุกคนใจดีและเป็นมิตรอย่างไม่น่าเชื่อทันทีที่เราเข้าไปในอาคาร! เมื่อถามคําถาม พนักงานทุกคนให้คําตอบอย่างละเอียดถึงจุดที่ฉันไม่ต้องถามอีกหรือถามคําถามเพิ่มเติม! ห้องของเราไม่มีเครื่องปรับอากาศใด ๆ และห้องของเราก็อบอุ่นมากแม้ว่าจะมีพัดลมให้ ห้องน้ํา ประตูก็ดังมากเช่นกันและคุณต้องให้มันค่อนข้างดังเมื่อคุณพยายามปิดหรือเปิด แต่ถึงกับสิ่งเหล่านี้ พนักงานก็ชดเชย เราทั้งคู่มีความสุขกับการเข้าพัก และจะแนะนําสถานที่แห่งนี้ให้กับทุกคนที่เดินทางไปบอร์นมั ธ!

โรงแรมกําลังได้รับการตกแต่งใหม่ เรามีห้องสําหรับครอบครัวที่ได้รับการตกแต่งอย่างสวยงามและเตียงก็สบายมาก อาหารเช้าอร่อย เราใช้สระว่ายน้ําที่ค่อนข้างล้าสมัยและเล็กสําหรับขนาดของโรงแรม แต่เป็นโบนัสที่ดี พนักงานเป็นเลิศ เป็นกันเอง และช่วยเหลือดี เราจะกลับมาอีกแน่นอน โรงแรมมีครอบครัวจํานวนมากที่อาศัยอยู่ที่นั่น คงจะดีที่จะทําดิสโก้ตอนเย็น / บางสิ่งบางอย่างเพื่อให้เด็ก ๆ สามารถใช้พื้นที่บาร์ที่ว่างเปล่า

ที่นี่เป็นสถานที่ที่ดี อาหารเช้าอร่อยมาก! ข้อเสียอย่างเดียวคือที่จอดรถมีพื้นที่ไม่เพียงพอ นอกเหนือจากนั้นแล้ว เป็นสถานที่พักผ่อนที่ยอดเยี่ยมสำหรับการพักผ่อนและเพลิดเพลินกับชายหาด! 🥳

The place could do with a lick of paint and I found it odd that my room was cleaned/replenished one day and not the other but the staff were nice and happy to attend to requests. The room was comfortable for a few nights and the hotel is just a short walk from the high street and beachfront.

We had a wonderful stay with my boyfriend. The hotel was beautiful, spotless, and had such a calm, relaxing atmosphere – perfect for a romantic break. The staff were warm and welcoming, and the location was ideal, just a short walk to everything we needed. From the lovely room to the delicious breakfast, everything made our stay feel really special. We’d definitely love to come back!

The location is great, just a ten min walk from the beach, or a five min walk to get a ten min bus to Boscombe or Bournemouth (although these only go every half hour, seem to always be late and stop running by 6.30pm so plan carefully, or take a stress free taxi ride instead - just £6 to Boscombe).  The hotel is clean and tidy, but the reception staff I met were sullen and unhappy to help, the beds we had were awful (feel every spring, I padded it with two quilts to be able to sleep, luckily it was very hot so we didn’t need them) and unfortunately our window was broken so I couldn’t shut the noise of people entering/leaving the hotel directly below the window out. However, the man sent to try to fix the window was extremely polite and helpful, and respectful of my request to be really quiet and softly spoken around my autistic son who was trying to get to sleep. And he fixed the window.  Luckily we were only staying for one night, so despite the painful bed, I would come back for another cheap, brief stay.

Clean and cozy, best choice at this price if u come in single. Also quite close to the beach. Great typewriters displayed in 2nd floor corridor!

I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!

Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much