โรงแรมพร้อมอาหารเช้าในเบอร์นเมาธ์

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

โรงแรมกําลังได้รับการตกแต่งใหม่ เรามีห้องสําหรับครอบครัวที่ได้รับการตกแต่งอย่างสวยงามและเตียงก็สบายมาก อาหารเช้าอร่อย เราใช้สระว่ายน้ําที่ค่อนข้างล้าสมัยและเล็กสําหรับขนาดของโรงแรม แต่เป็นโบนัสที่ดี พนักงานเป็นเลิศ เป็นกันเอง และช่วยเหลือดี เราจะกลับมาอีกแน่นอน โรงแรมมีครอบครัวจํานวนมากที่อาศัยอยู่ที่นั่น คงจะดีที่จะทําดิสโก้ตอนเย็น / บางสิ่งบางอย่างเพื่อให้เด็ก ๆ สามารถใช้พื้นที่บาร์ที่ว่างเปล่า

พวกเรามีความสุขมากที่ได้พักที่โรงแรมนี้ พนักงานและบริการทุกอย่างยอดเยี่ยมสมกับที่คาดหวังไว้

I was here for the first time a month ago. I enjoyed my stay here so I came back a month later. I booked for a single room but when I arrived the hotel upgraded it to a double room. I was pleasantly surprised and grateful. I enjoyed using the shower. It was a good shower with the right amount of pressure. I used this hotel to visit the beach. It is a short walk to the beach and is in a good location. The staff are very nice.

The place could do with a lick of paint and I found it odd that my room was cleaned/replenished one day and not the other but the staff were nice and happy to attend to requests. The room was comfortable for a few nights and the hotel is just a short walk from the high street and beachfront.

I'm giving 5 stars based on the staff's behavior and the cleanliness of the room. The staff were amazing, friendly, and helpful. My room was clean, as was the bathroom, the bed, and the room in general. I'm not the type of person who wastes time checking under the bed, behind the bedside table, or the TV. The room was clean, period. People often complain that the hotel is old, but you get what you pay for. It's not a 5-star hotel, otherwise I would pay much more for the room. My only complaint is about the guests. Some people don't know how to behave in a hotel and still think they're at home. The rooms aren't soundproof, and everyone notices this when they hear someone talking loudly in the next room. That being said, people should be more respectful and not behave as if they were at home. It's not the hotel's fault, but the lack of respect people have for each other. I had no problems in my room. Some guests shouted, spoke loudly, or banged on doors, which, thankfully, didn't happen every day. But, should any problem arise, my rating would be based on how the staff handled the issue, not on the problem itself, since problems happen in any hotel, even the most expensive ones. Definitely I will go back and I bet they still remember me 😊

โรงแรมค่อนข้างเก่า ระดับสามดาวในประเทศ แต่ก็ยังสะอาดและเป็นระเบียบเรียบร้อย เงียบมาก. ห่างจากทะเลประมาณ 100 ถึง 200 เมตร ใกล้มาก แต่ต้องลาดเล็กๆ ประมาณ 50 เมตร อากาศในเดือนกรกฎาคมยังหนาวอยู่เล็กน้อยและไม่สามารถลงไปทะเลได้ เมืองมีขนาดเล็กมาก เลี้ยวขวาประมาณ 1 กิโลเมตรจากโรงแรมคือแลนด์มาร์คของชิงช้าสวรรค์ ใช้เวลาขับรถครึ่งชั่วโมงและ 1 ชั่วโมงไปยัง Old Harry Rocks และ Doordoodle ไม่ไกล

I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!

staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.

ทําเลที่ตั้งดีมากรถบัสไปยังใจกลางเมืองได้ง่าย แต่คุณยังมีชายหาดที่ดีมากและแออัดน้อยกว่าเดินประมาณ 5 นาที ทําเลที่ตั้งเงียบสงบร้านค้าท้องถิ่นเดินประมาณ 3 นาที เราไม่มีวิว 😅 แต่ฉันเดาว่าคุณไม่ได้มานั่งในห้อง พนักงานน่ารักและเป็นกันเองมาก!!!