"It was ok, just want to mention that the photos don’t look like real rooms: 1. They don’t have a view at all (in the photos they show like a view of Docklands but not at all). 2. My room was in 2nd floor in the front of a gym, so it was very noisy, early morning from 6am you notice the noise from the gym. 3. Breakfast was average, not too much options, no good coffee. 4 parking area is super limited. What they do so good: customer service! Great and friendly. Cleaning. Very well."
"Location is very good because it is just next to a stop on the free tram system. There are shops and supermarkets nearby and some restaurants. You can also easily walk to the CBD, river and Southern Cross Station. It is relatively large and has plenty of amenities. The only negative was that the soft chairs are covered in highly visible greasy food and drinks stains. They should either use a faux leather or something or throws that can be washed. Also there seemed to be a huge excess of bedding which got tangled and uncomfortable. A simple duvet, sheet and two pillows would be better in my opinion. But otherwise, all good!"
We arrived early in Melbourne but the hotel was able to give us our rooms around 11:30am! We are so happy that we can rest in our room for a while before heading out for the day! Thank you so much for this special arrangement! Overall the room was comfortable and clean. View is perfect overlooking the carousell in the dockland bay. There’s a mall just over 5 mins from the hotel where the restaurants are. The location is very convenient, and the tram is a few minutes walk from the hotel. We highly recommended this for families!
great location and facilities, but be prepared for significant noise both early in the morning and late at night.
Be randomly arranged units in 889 or 883 Collins st.
the noise situation seriously affects the stay. There are several construction sites nearby, and work starts around 7 a.m. every day. The drilling and machinery noise is very loud, making it difficult to sleep in.
At night, the problem continues as car enthusiasts often race along the nearby roads, and the engine revving can be extremely disruptive.
Location of the property was perfect. The building is well maintained. However I had a problem with the security deposit or Bond. The hotel said they refunded. But it was untrue. Next time pls allow cash security payment like most established operators do in this world. Somehow they kept spinning their stories. I lost my bond $.
Reception staff is good and it was good apartment but not for 5 people and actually for 4, this was not mentioned before booking and toiletries were not enough for 4 people for the duration of the stay. Sometimes Aircon in the room was not working properly. Had to remind them for the bond to be returnd after 12 days of checkout