"We arrived early in Melbourne but the hotel was able to give us our rooms around 11:30am! We are so happy that we can rest in our room for a while before heading out for the day! Thank you so much for this special arrangement! Overall the room was comfortable and clean. View is perfect overlooking the carousell in the dockland bay. There’s a mall just over 5 mins from the hotel where the restaurants are. The location is very convenient, and the tram is a few minutes walk from the hotel. We highly recommended this for families!"
Location of the property was perfect. The building is well maintained. However I had a problem with the security deposit or Bond. The hotel said they refunded. But it was untrue. Next time pls allow cash security payment like most established operators do in this world. Somehow they kept spinning their stories. I lost my bond $.
Reception staff is good and it was good apartment but not for 5 people and actually for 4, this was not mentioned before booking and toiletries were not enough for 4 people for the duration of the stay. Sometimes Aircon in the room was not working properly. Had to remind them for the bond to be returnd after 12 days of checkout
Location was excellent. Just in front is southern cross station and Spencer outlets. Coles , 7 11 and food stores just across. Otherwise, amenities in the room are the usual.