"This was our third stay at the Lex Hotel excellent staff friendly so very helpful, the cleaning staff were brilliant nothing was to much trouble if you need a clean relaxing Hotel to stay while in Cebu we highly recommend the Lex hotel"
"We had an amazing stay at this hotel! The kids absolutely loved the amenities—especially the pool—and stayed entertained the whole time. The food was also a standout, with delicious options for everyone. Perfect spot for a fun and relaxing family getaway!"
"11/10. Been booking with Diane for quite some time, my partner and I. This has been our favorite hotel in Cebu, and we are gatekeeping it lol
But in our recent stay, I feel like we were not supposed to have the correct room that we're supposed to get, but not really sure about it. I booked a Superior Room with a City view so we can watch some fireworks during Christmas Eve, but when we came into the room, the window was a small one, and when we tried to open the window, we could only see equipment outside blocking the window and the view; the window was forced to just open maybe just 5 inches and that's it. I don't know what City View I was supposed to see. Overall, that's just my only concern. The girl from the reception wearing white did not seem happy (those that are in green uniforms are fine, I love them and those in the dining area even in the rooftop - but the girl in the reception that day idk whats with her) when giving us the room key, she was smiling a little bit, but I could feel she wanted us to just go and disappear in front of her.
Overall, we just brush it off and moved on with our day and enjoyed the view from that little window and the from the rooftop. We still love Diane's and will still keep recommending this to our friends and family ofcourse. 11/10."