"Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious.
Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready.
Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait.
Pool, restaurant, and bar staff are all great. Very personable and accommodating.
Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool.
Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people.
Overall a great experience and will definitely stay here again if I’m in Colombo."
"The staff were exceptionally friendly and helpful, always ready to assist with directions, recommendations, or special requests. Breakfast offered a wide variety of fresh options, including local dishes and international favorites. The hotel also has great facilities, including a well-maintained pool, fitness center, and a cozy lounge area. Overall, my stay was relaxing and enjoyable."
"Great breakfast
Great view from our room on the 22nd floor
The mattress is too soft (we are 65 and 75kg)
Curtains don't close fully. Very bright light in the morning"
"Excellent little French hideout in the middle of Colombo. Friendly owners and staff, delicious French breakfast, and a wonderfully designed room made the stay one of the best ones we've had in Sri Lanka."
"Unfortunately the booking details that you provided were incorrect for the checkin and checkout times which meant we had to alter our plans. Also the listed amenities was not accurate. I wouldn’t agree that this is anywhere near a 5star hotel"
"The hotel is at a good location linked to one of the shopping malls,which is convenient to shop,and also walking distance to one of the tourist attractions of the Buddhist temple. The room was average as there is no shower screen which make the whole bathroom wet, especially people who are not happy with such designs and may distort the experience and one part the room service staff forgot to replenish the shampoo and conditioner when we checked in.
However we informed the office desk and immediately they sent the necessary, however overall the experience was pleasant."