"Visited Colombo during off-peak season so we managed to visit the city with less crowd. Views from any sea-facing room is incredible for its price - slight blocking with 2 towers in front but you can get a better unblocked view if you go for Premium tier rooms. I have to commend reception staff Anjala, who managed upsell me a Premium Seaview Room from a Superior Seaview Room. He took the time to explain the differences between each tier, accommodated to my budget constraints, and brought me to each room (empty ones of course) for a viewing before committing to an upgrade. After hearing that I was there on honeymoon (my husband would only arrive later), he relayed that to the rest of the team who took care of us wonderfully throughout our 4-day stay. Overall, room is clean and roomy, perfect for business calls with fast and reliable in-room wifi. Only downside is their TV doesn't have Netflix or Airplay, only Miracast for Android/Windows users. Tip for travellers: tell your driver this used to be Movenpick hotel - they will know where to drop you off."
"Unfortunately the booking details that you provided were incorrect for the checkin and checkout times which meant we had to alter our plans. Also the listed amenities was not accurate. I wouldn’t agree that this is anywhere near a 5star hotel"
"Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious.
Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready.
Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait.
Pool, restaurant, and bar staff are all great. Very personable and accommodating.
Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool.
Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people.
Overall a great experience and will definitely stay here again if I’m in Colombo."
"The staff were exceptionally friendly and helpful, always ready to assist with directions, recommendations, or special requests. Breakfast offered a wide variety of fresh options, including local dishes and international favorites. The hotel also has great facilities, including a well-maintained pool, fitness center, and a cozy lounge area. Overall, my stay was relaxing and enjoyable."