A nicely decorated hotel for visitors to enjoy the zen surrounded by nature (mainly trees and river).
Our room does not include indoor hot spring, but the kids enjoy the spacious room.
Dinners and breakfasts are satisfying. Complimentary soju and tea is available at common area Teahouse (”chaya”). Cozy experience especially during winter.
Room was beautiful and very very good with great views. Dinner was exceptional and breakfast quite good. Staff service is excellent but not great English. Hakone has a luggage service which I used to
move the bags to the hotel. There is a
return service which I wanted to use but the hotel failed to tell me I had to have the bag ready before 10am. This caused an inconvenience and irritation of lugging my luggage all day.